GO Transmission

We at [redacted] s are very proud of what we do, we are very honest and fair with all our customers We are sorry that you feel the way you feel At end of the day, you haven't paid us anything, we waived all charges that you had against the vehicle , and all you have done since your vehicle left is blame, bash and just keep trying to aggravate us We did remove the transmission in your vehicle otherwise we wouldn't have been able to tell that you had brought the wrong transmission for us, you can even ask your father who saw the transmission was out when he came and picked up the wrong transmission that you had brought us Again, you keep saying something that is completely untrue and just trying to blame us We didn't charge you for anything, because we are trying to keep you happy; we even paid your tow bill We also referred you to a junk yard place to purchase the correct transmission and even set up everything for you We just can't think of anything that we can to ease your feelings toward us We are sorry that we can't help you any further than we already have Good Luck! Lee

Complaint: [redacted] I am rejecting this response because: I DON"T HAVE THE CAR ANYMOREYour shop RUINED my car! You wasted my time and money and you need to give me my money back or I will file a lawsuitIt is that simple If you had done your job, why would another shop say that the transmission is having problems and that you've done a bad job? Why would I have ANOTHER estimate for a job you already performedYou need to give my money back because I spent over dollars to fix the car and it was not drivable after what you did; it had things that were worst on it than before and I could no longer afford to spend money on it based on what your shop didThis is FRAUD and you are acting in a criminal manner; you should be ashamed of yourself for treating people like this! Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I was never once quoted a price for the work even after asking numerous times (times)The employees went out of their way to ensure that I was under the impression that the work being done on my vehicle was still under the coverage of the advertised "free inspection"I never approved for any work beyond the free diagnostic workI never signed any approval, my car was running when we brought it in and now it has been imobalised permanently according to the shop This fraudulent business has been deceptive through the entire processI am proceeding by filing a civil suit for fraud and misrepresentation of services Sincerely, [redacted]

Mr***We are more than happy to help you to fix your vehicle, but you need to bring your vehicle to us or any other AAMCO centers to diagnose the problem We can't fix your vehicle if you don't bring your vehicle to us, we NEED to diagnose the problem first Sorry that we can't refund your money, because we did fix the transmission of your vehicle Have a wonderful Holiday! Lee

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

we did receive a *** Murano from *** *** and I told the owner over the phone that we don't fix SVT transmissionsthe reason I didn't give him any paper work is because I was not in shop when he dropped it offHe told me that it was just a leak, we got the car on the lift, checked it
the leak was between transfer case and transmissionWe took the transmission out, changed the sealput everything back and during test drive, transmission was not shifting properly and making noiseWe never opened the transmissionI let the owner know about it and the owner told me that it was fine before he dropped it off at the shopI took it to another mechanic and he said that it's a hydraulic problem and we took the transmission out ones again and this time I opened the transmissionall this happed during holidays, we didn't work for a weekReceived the complain letter January I believe that transmission was not properly working when he first brought it inIf I was in the shop when he dropped it off, I would do a test drive and know about the problemthere is evidence of someone working on this transmission before me, someone tried to welled the casethe car is from the auto auctionthe transmission is on my bench and I'm working on the transmission right now