Globes America

Globes America (also known as Tax Usa Inc tax-usa.net ) provides service of opening corporate bank accounts for non-residents. The service is a fraudulent one since they only guide you how to apply online for a mercury.co FREE account. Mercury.co is absolutely free service. It does not require any assistance. Also they will tell you that you must have a corporate website in order to apply. However the website is not required to open an account with Mercury. So they will charge you $899 for Mercury.co account (that is actually free to open) and also $999 for the website (that is not required). After all hassle I asked them for at least 50% refund but manager refused my offer. What? Are you serious? Have to file a PayPal Buyer protection claim. These guys are absolutely not reliable. Avoid doing business with them.

April 22, Revdex.com: Complaint Management: ID # We find the above mentioned claim to be unjustified and contain misinformation [redacted] has ordered incorporation service from Globes America Incand the service was fully rendered to him as clearly evidenced by the documents provided by us Issue - State fee: [redacted] claims that Globes America Inc is responsible to pay $state fee for his company’s initial list due to Nevada We disagree with [redacted] and all documents sent to him by us clearly show that we are not responsible for this fee and that it is NOT included in the incorporation package [redacted] paid for In his recent correspondence [redacted] clearly states on that page three of the documents we have provided, shows that only one "state fee" is paid for, the $State registration fee This is indeed the case, the incorporation package [redacted] paid for includes the $state registration fee and not any other state fees Page of the documents we have sent [redacted] informs him that the $fee for the initial list is due with the applicable statement days after the company incorporationThis is an informational reminder that sent as a courtesy [redacted] was clearly told that the $fee is NOT included in the incorporation he paid for Issue - Resident agent: [redacted] claims that we have not assigned resident agent for his company, a service that included in the incorporation package he purchased We disagree with [redacted] and all documents shows that we have delivered the service [redacted] has paid for Although the state corporation website clearly shows the resident agent we assigned to his company, [redacted] keep disregarding that information and continue claiming that it is not the case Attached a signed certificate by the agent confirming that it is the agent for [redacted] ’s companyThe certificate dated 04/15/and it is clearly re-confirming that Incorp Services, Inc is the registered agent of MIND SPARK PRESS LLC Conclusion – Globes America Inchas delivered in full the service [redacted] paid for [redacted] systematically ignores all the documents we have provided as they clearly show that his claim is and has no merits In his email, [redacted] is referencing a business dispute from over years ago, that involved [redacted] and completely unrelated to Globes America, Inc [redacted] is not an owner of Globes America, Inc., he is not an officer or a manager of the company, therefore referencing a legal dispute from over years ago that has no connection to Globes America, Incbut to [redacted] ***, has no impact on [redacted] ’s claims what so ever We ask that [redacted] claim will be removed as we have provided the service is full For your reference – our previous respond and documentation; The Client has placed an order on 08/06/for our US Incorporation Package Before placing the order, the client has explored our website and our US Incorporation Guide, as well as Terms Sheet including the services, terms & conditions, requirements and procedures MR [redacted] had various chats with our representatives (using our online chat feature)During the chats as well as on our website and guide he had received all the information as listed below Issue #1: “It is apparent that GlobesAmerica illegally took the address of INCORP’s registered agent address in Nevada and used that to fill out the documents and then charged me for it without paying INCORP any fees.” Respond to issue #1: The client’s statement above is incorrectINCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLCThe service was paid in full for year to INCORP SERVICES, INCand a proof was forward to the client Moreover, we have forwarded the client a Registered Agent Acceptance Letter signed by INCORP SERVICES, INCshowing beyond any doubt that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent Find below: Registered Agent Acceptance Letter signed by INCORP SERVICES, INCshowing beyond any doubt that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent Statement from Nevada State Records showing that INCORP SERVICES, INCis the registered agent for MIND SPARK PRESS LLC Please note: Both documents were forwarded to the client during August Therefore the client is fully aware of the fact that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent MIND SPARK PRESS LLC Business Entity Information [redacted] *** [redacted] [redacted] [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] ** [redacted] ** *** [redacted] [redacted] *** [redacted] *** [redacted] *** [redacted] [redacted] [redacted] View all business entities under this registered agent Financial Information No Par Share Count: Capital Amount: $ No stock records found for this company Officers Include Inactive Officers [redacted] ** [redacted] ** *** [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] ** [redacted] ** *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Issue #2: “my understanding that they were to be included in the $price that I paid” the client argument is that he paid $(correct) and understood that these fees includes the incorporation of his company in Nevada AND filing of his initial list and business license including paying his state fees Respond to issue #2: This argument is incorrect The client has paid the following: US Incorporation Package: $ Nevada State Fees: $ ========================= Total of: $ The fees above are clearly listed on our website as incorporation feesNowhere on our website or guide we have mentioned or listed that the fees above include any other service The client didn’t provide any reference from our website or guide to show we have included or advertised that we have included the filing of the initial list and business license in our incorporation packageHis only argument is that he ‘understood’ thisHowever, the client is not showing where on our website or during his chat with our reps we have stated anything to support his argument The client has chatted with our reps on several occasions prior to placing his orderDuring these chats it was clearly stated to him that the fees above includes ONLY the incorporation service Chat Transcript: info: Please wait for a site operator to respond info: You are now chatting with ' [redacted] (Customer Support)' [redacted] (Customer Support): Hello How may I assist you? you: Hi Jane you: I want to incorporate a member managed LLC in Nevada you: just have a few questions you: in the registration form it's asking for our passport numbers you: is this essential? [redacted] (Customer Support): no you: ok thank you you: so I just leave it blank? [redacted] (Customer Support): yes you: Also, we live outside of the country however we are both Us citizens and have addresses in the US you: what is the difference between using our foreign or US address? [redacted] (Customer Support): you need a US address for the incorporation process you: ok you: can do [redacted] (Customer Support): ok you: and what documents do we get at the completion of the process? you: I was just a bit unclear abou tthat you: with just the basic package you: no bells or whistles [redacted] (Customer Support): state certificate + EIN number + operating agreement + member certificate you: We already have signed an operating agreement between my partner and I you: is that used at all in this process? [redacted] (Customer Support): it is a different thing you: ok you: and is the ownership split designated on any of the documents? [redacted] (Customer Support): yes you: great you: ok, I'll complete the registration online [redacted] (Customer Support): ok, great you: can I have my partner copied on all communications from your company? you: is there a way to do that? [redacted] (Customer Support): yes, you can cc him on the first email and we will reply to all afterwards you: ok you: oh yes, one more thing you: we don't want to have either one of us as the CEO or president you: is that possible? you: just a 50/member managed LLC [redacted] (Customer Support): yes you: what do I need to write, or where do I need to input that data so you know? you: Ah, I see at the very bottom for a comments section [redacted] (Customer Support): yes In Nevada State the entity must file within months from the incorporation date separate and additional filing which are not part of the incorporation process: Initial List Business License These filing are NOT part of the incorporation process and are due months AFTER the incorporation is completedTherefore, the client had no reason to believe that these filing / state fees are included in our incorporation package A Breakdown of the fees will also show that the client had no reason to understand that the fees include additional filing Our fees for the US Incorporation Package: $ State Fees (for the formation of the LLC): $(+$24/hours our expedite service) ======================================== This is the $the client has paid Based on his order and payment of $we have incorporated his company in Nevada, paid the state fees and forward the client the state certificate of organization Nevada State requires the entity to file in months additional filing and pay business license and initial list fees which are $ All service providers are charging additional fees of $100-$for the filing service of the initial list and business license (not including the state fees) Therefore, total fees for the filing of initial list and business license which are due months after the incorporation are $(avg) The client had no reason to believe that his payment for the incorporation which contains $state fees will include additional non-related filing with state fees of $ Other service providers are charging about $for the incorporation package which we have charged $Please note that these service providers do NOT include filing of the initial list and business license in their $incorporation package Find below examples of service providers charging about $for the incorporation package ONLY and do NOT include filing of the initial list and business license in their $incorporation package On 08/12/we have completed the formation of Mind Spark Press, LLC with Nevada State including: State Registration Fees (were paid in full) Registered Agent for months was assigned Certificate of Organization Article of Organization We have forwarded the client all the information and incorporation documents (find attached) Before completion, the client communicated with our incorporation team with questions and inquiriesYou may see the corresponded belowWe have addressed all the issues raised by the client On our website and all our official information there is a clear breakdown of the features included in the US Incorporation Package: U.SIncorporation Package for Non-Residents Fees: $ + state processing fees Printable US Incorporation / Formation Term Sheet (pdf file) Name Check | Drafting and Filing | Business Consultation | Federal Tax ID Service | Customer Care Center | Bylaws | Stock Certificate | Corporate Package | Int'l Shipping/Handling | Resident Agent Fees for year | Expedite Service - hours turnaround time In addition, the client has communicated with our reps using our online chat system and received the same informationYou may see a transcript of one of the chats below Summary: We have provided to the customer all the services he has ordered and paid forAs detailed, we have completed his order following the dates mentioned above US Incorporation Package Nevada State Fees The Client has ordered our services after receiving all the information explaining the nature of the business, terms, conditions and requirements: US Incorporation Guide Term Sheet Based on all of the above you can see that this claim has no ground We request to reject this complaint which has no ground or merit We have provided the service which the client ordered and paid for The customer has not provided any supporting documents to his claim Having said that, as a courtesy, we are willing to offer the client a refund of $as part of our effort to maintain customer satisfaction Yours Truly [redacted] [redacted] [redacted] ____________________________________________________________ [redacted]

To: April 10, Revdex.com: Complaint Management: ID # [redacted] We find the above mentioned claim to be unjustified and contain misinformation The Client has placed an order on 08/06/for our US Incorporation PackageBefore placing the order, the client has explored our website and our US Incorporation Guide, as well as Terms Sheet including the services, terms & conditions, requirements and procedures [redacted] had various chats with our representatives (using our online chat feature)During the chats as well as on our website and guide he had received all the information as listed below Issue #1: “It is apparent that GlobesAmerica illegally took the address of INCORP’s registered agent address in Nevada and used that to fill out the documents and then charged me for it without paying INCORP any fees.” Respond to issue #1: The client’s statement above is incorrectINCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLCThe service was paid in full for year to INCORP SERVICES, INCand a proof was forward to the client Moreover, we have forwarded the client a Registered Agent Acceptance Letter signed by INCORP SERVICES, INCshowing beyond any doubt that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent Find below: Registered Agent Acceptance Letter signed by INCORP SERVICES, INCshowing beyond any doubt that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent Statement from Nevada State Records showing that INCORP SERVICES, INCis the registered agent for MIND SPARK PRESS LLC Please note: Both documents were forwarded to the client during August Therefore the client is fully aware of the fact that INCORP SERVICES, INC.is the registered agent of MIND SPARK PRESS LLC with their written consent