Homes Direct of Albuquerque sold the [redacted] 's a lot model home that they purchasedThe [redacted] 's were explained numerous time that lot models are "SOLD AS IS" I have included the documents that they have signed showing that this was explained to them , by signing them, they agreed to Homes Direct of Albuquerque that the lot model they purchased was"SOLD AS IS"Also please look at the page of the Purchase agreement #InspectionTodd V [redacted] ***General Manager
Complaint: [redacted] I am rejecting this response because: We understand it was sold "As Is" and "as it was" sitting on their lot the tile was in place and the grout was not cracked, the outside board was not coming apart from the house at the time, so I want the house "as is on the lot" when we signed those papers Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
Homes Direct of Albuquerque has talked to *** *** and she is going to retract her compliant and she is happy , we have resolved all issues with her. Thank you
Complaint: ***
I am rejecting this response
because: Although someone came out to repair the few things left to fix on the house yesterday, I was not scheduled with a walk thru nor was my reimbursement given to me. I was told to go back tomorrow (Wednesday) and they will have my check. Perhaps at that time I will be able to schedule the walk thru. Once that is completed, I will feel comfortable enough to consider this resolved.
Regards,
*** ***This email is regarding my case: ***. I would like to mark this case resolved, and close itHomes direct has fixed everything that needed attention, we did a walk thru, and I was given the reimbursement that was promised.[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
This complaint has been resolved between *** *** and homes Direct of Albuquerque LLC The home is delivered and customer is happy and is going to retract his complaint against Homes Direct of Albuquerque LLCI have a singed settlement between *** *** and Homes Direct stating that
he is going to tract his complaint and that he is happy with Homes Direct of Albuquerque llc. Thank you Todd V** *** General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Hello,*** *** came in to Homes Direct of Albuquerque today 1-15-and talked with Todd V** *** General Manager ,Homes Direct of Albuquerque and Mr *** have come to an agreementThese issues are resolved
Complaint: ***
I am rejecting this response because: I also want the tile put in correctly, as I stated in my earlier message the tile was installed correctly in the home as it sat "as is" and I want it installed on my property correctly as well.
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
Homes Direct of Albuquerque sold the [redacted]'s a lot model home that they purchased. The [redacted]'s were explained numerous time that lot models are "SOLD AS IS" . I have included the documents that they have signed showing that this was explained to them , by signing them, they agreed to Homes Direct...
of Albuquerque that the lot model they purchased was"SOLD AS IS". Also please look at the page 2 of the Purchase agreement #9 Inspection. Todd V[redacted]General Manager
Complaint: [redacted]
I am rejecting this response because: We understand it was sold "As Is" and "as it was" sitting on their lot the tile was in place and the grout was not cracked, the outside board was not coming apart from the house at the time, so I want the house "as is on the lot" when we signed those papers
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
Homes Direct of Albuquerque sold the [redacted] 's a lot model home that they purchasedThe [redacted] 's were explained numerous time that lot models are "SOLD AS IS" I have included the documents that they have signed showing that this was explained to them , by signing them, they agreed to Homes Direct of Albuquerque that the lot model they purchased was"SOLD AS IS"Also please look at the page of the Purchase agreement #InspectionTodd V [redacted] ***General Manager
The belly band has been fixed by the contractor that installed it
Complaint: [redacted] I am rejecting this response because: We understand it was sold "As Is" and "as it was" sitting on their lot the tile was in place and the grout was not cracked, the outside board was not coming apart from the house at the time, so I want the house "as is on the lot" when we signed those papers Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
Homes Direct of Albuquerque has talked to *** *** and she is going to retract her compliant and she is happy , we have resolved all issues with her. Thank you
Complaint: ***
I am rejecting this response
because: Although someone came out to repair the few things left to fix on the house yesterday, I was not scheduled with a walk thru nor was my reimbursement given to me. I was told to go back tomorrow (Wednesday) and they will have my check. Perhaps at that time I will be able to schedule the walk thru. Once that is completed, I will feel comfortable enough to consider this resolved.
Regards,
*** ***This email is regarding my case: ***. I would like to mark this case resolved, and close itHomes direct has fixed everything that needed attention, we did a walk thru, and I was given the reimbursement that was promised.[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
This complaint has been resolved between *** *** and homes Direct of Albuquerque LLC The home is delivered and customer is happy and is going to retract his complaint against Homes Direct of Albuquerque LLCI have a singed settlement between *** *** and Homes Direct stating that
he is going to tract his complaint and that he is happy with Homes Direct of Albuquerque llc. Thank you Todd V** *** General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Hello,*** *** came in to Homes Direct of Albuquerque today 1-15-and talked with Todd V** *** General Manager ,Homes Direct of Albuquerque and Mr *** have come to an agreementThese issues are resolved
Complaint: ***
I am rejecting this response because: I also want the tile put in correctly, as I stated in my earlier message the tile was installed correctly in the home as it sat "as is" and I want it installed on my property correctly as well.
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
The belly band has been fixed by the contractor that installed it.
Homes Direct of Albuquerque sold the [redacted]'s a lot model home that they purchased. The [redacted]'s were explained numerous time that lot models are "SOLD AS IS" . I have included the documents that they have signed showing that this was explained to them , by signing them, they agreed to Homes Direct...
of Albuquerque that the lot model they purchased was"SOLD AS IS". Also please look at the page 2 of the Purchase agreement #9 Inspection. Todd V[redacted]General Manager
Complaint: [redacted]
I am rejecting this response because: We understand it was sold "As Is" and "as it was" sitting on their lot the tile was in place and the grout was not cracked, the outside board was not coming apart from the house at the time, so I want the house "as is on the lot" when we signed those papers
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]