Hi ***After reviewing your account history on 05/08/it looks like there was an error when your payment was applied to company I show two payments were applied to your policy on 05/08/2017, one for $and one for $for a total of $ The actual payment collect from you was $ I can not refund the whole amount request as it was submitted to carrier and used to cover the days you have been insured thru the carrier I can either apply the $to your current policy which would make the payments around $or we can apply it all the current bill or issue a refund by check Sorry for inconvenience the employee that helped you is no longer with the companyPlease let me know me know how you would like to move forward, if you want a refund for the $please provide an address.Amanda W [redacted] ,General ManagerThank you!!
Hi ***After reviewing your account history on 05/08/it looks like there was an error when your payment was applied to company I show two payments were applied to your policy on 05/08/2017, one for $and one for $for a total of $ The actual payment collect from you was $ I can not refund the whole amount request as it was submitted to carrier and used to cover the days you have been insured thru the carrier I can either apply the $to your current policy which would make the payments around $or we can apply it all the current bill or issue a refund by check Sorry for inconvenience the employee that helped you is no longer with the companyPlease let me know me know how you would like to move forward, if you want a refund for the $please provide an address.Amanda W [redacted] ,General ManagerThank you!!