[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The contractor did not address my issue: overcharge for replacing a non-expensive part I agreed to pay to diagnose fee and the additional $for replacing a "expensive part"Please be noted that the $just cover replacing the part after the diagnose; the diagnose fee is paid separatelyI searched online after I reviewed the invoice and found the expensive part is a capacitor and only cost around $and replacing it only take less than minutes Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The contractor did not address my issue: overcharge for replacing a non-expensive part I agreed to pay to diagnose fee and the additional $for replacing a "expensive part"Please be noted that the $just cover replacing the part after the diagnose; the diagnose fee is paid separatelyI searched online after I reviewed the invoice and found the expensive part is a capacitor and only cost around $and replacing it only take less than minutes Regards, [redacted] ***