The first time we spoke to the customer about this issue, we took her word for it and agreed to pay for the purge valve that was sending the error codeAfter looking further into it and calling and speaking to the same service department the customer brought the vehicle to,
we told the customer that we were not responsible for the damagesPer the service department, the issue with the customer's vehicle has nothing to do with the claim damage nor does it have to do with the fact that we changed a tire. We took the word of the service department and denied responsibility of the problem. The customer's insurance company was brought into the situation and denied the claim as well. Account number: ***Order number: *** *** ***
The first time we spoke to the customer about this issue, we took her word for it and agreed to pay for the purge valve that was sending the error codeAfter looking further into it and calling and speaking to the same service department the customer brought the vehicle to,
we told the customer that we were not responsible for the damagesPer the service department, the issue with the customer's vehicle has nothing to do with the claim damage nor does it have to do with the fact that we changed a tire. We took the word of the service department and denied responsibility of the problem. The customer's insurance company was brought into the situation and denied the claim as well. Account number: ***Order number: *** *** ***