My family has gone to Glasses Galore for many years. I contacted them 2 weeks ago to ask for an itemized receipt for my daughter's contact exam so my Flexible Spending account could be reactivated. They never returned my calls. I finally went to the office and found a note on the door that Glasses Galore has closed permanently and is no longer open for business. They never contacted their patients to inform us they were closing and we have no way to get our records. I have a complicated prescription and now I have to start all over. I am looking for some assistance in getting my families' records.
My family has gone to Glasses Galore for many years. I contacted them 2 weeks ago to ask for an itemized receipt for my daughter's contact exam so my Flexible Spending account could be reactivated. They never returned my calls. I finally went to the office and found a note on the door that Glasses Galore has closed permanently and is no longer open for business. They never contacted their patients to inform us they were closing and we have no way to get our records. I have a complicated prescription and now I have to start all over. I am looking for some assistance in getting my families' records.