The worst professional experience I've ever hadTook them about weeks to do an estimate for channel-lock repairs and replacing a sliding glass doorWhen it finally came time to finish the jobs, only the repairs were done because the wrong door was orderedUghSo then it took about weeks to get the new doorWork was to be done the next week (March 7) but the morning of, we were told the WRONG DOOR WAS ORDERED AGAIN! Now we are waiting and waiting once againThe customer service has been dreadful tooVery drawn out and impersonalSTAY FAR AWAY FROM THIS COMPANY! Unless you like to wait and wait and waitIt has been nothing but a completely negative and over-long process, and the worst part is, we have no idea if the job will ever be completedIt has been over 1-month and we have almost nothing to show for itDo not work with Glass Express in Indy!!!
The worst professional experience I've ever hadTook them about weeks to do an estimate for channel-lock repairs and replacing a sliding glass doorWhen it finally came time to finish the jobs, only the repairs were done because the wrong door was orderedUghSo then it took about weeks to get the new doorWork was to be done the next week (March 7) but the morning of, we were told the WRONG DOOR WAS ORDERED AGAIN! Now we are waiting and waiting once againThe customer service has been dreadful tooVery drawn out and impersonalSTAY FAR AWAY FROM THIS COMPANY! Unless you like to wait and wait and waitIt has been nothing but a completely negative and over-long process, and the worst part is, we have no idea if the job will ever be completedIt has been over 1-month and we have almost nothing to show for itDo not work with Glass Express in Indy!!!