In response to your issues I must first apologize that the process has taken so long to be handled From what I have gathered talking with our project manager there has been a series of missed calls both from us to you and you to him We all can agree sometimes life can be busy and these things can happen As per the pone conversation that was had recently with [redacted] we are requesting a Chimney Repair Company to come and assess what has caused the leak We must be onsite at the time of inspection If the Chimney Repair Company finds that the leak was caused by the work that we did then our owner is prepared to assist financially to stop this leak and repair the damage
We have an appointment today 7/at 11am to fix the problem
In response to your issues I must first apologize that the process has taken so long to be handled From what I have gathered talking with our project manager there has been a series of missed calls both from us to you and you to him We all can agree sometimes life can be busy and these things can happen As per the pone conversation that was had recently with [redacted] we are requesting a Chimney Repair Company to come and assess what has caused the leak We must be onsite at the time of inspection If the Chimney Repair Company finds that the leak was caused by the work that we did then our owner is prepared to assist financially to stop this leak and repair the damage