Gilda Hutton Poe

Initial Business Response /* (1000, 9, 2016/03/07) */
Contact Name and Title: Gilda P** - Owner
Contact Phone: ***
Contact Email: ***@gmail.com
The customer filed a dispute with ***, a third party billing agent I used to accept credit card paymentsOn January 5, 2016,
*** placed a hold on my account for the disputed amount for calendar days while the dispute is being processedAccording to ***, the finial decision is in the hands of the customers card-issuing bank
All info needed for this dispute was giving to ***; however due to a medical emergency and not being about to send more info by the deadline given, I understood that the customer would receive a credit for $
The refund is now in the hands of *** and the customers card-issuing bank
Initial Consumer Rebuttal /* (3000, 15, 2016/03/28) */
From: ***@aol.com
Sent: Thursday, March 24, 8:AM
To: ***@greensboro.Revdex.com.org
Subject: Re: Revdex.com Complaint Case# *** (Ref*)
I have tried to reach credit card company with no resultsI am not satisfied because the merchant has my necklace that I paid $for and I received no refund