[redacted] erroneously referred a balance I had paid to a collections agency. Without my knowledge, the agency, [redacted], subsequently reported the amount as unpaid to at least one credit bureau on July 1, 2014. This inaccurate report was brought to my attention by my employer.
[redacted] administrative staff acknowledged that their record keeping has been disorganized and that a mistake had been made. Nevertheless, after more than a month since bringing this matter top their attention, the false report still sits on my credit report and I have not received any follow- up communication.
[redacted] erroneously referred a balance I had paid to a collections agency. Without my knowledge, the agency, [redacted], subsequently reported the amount as unpaid to at least one credit bureau on July 1, 2014. This inaccurate report was brought to my attention by my employer.
[redacted] administrative staff acknowledged that their record keeping has been disorganized and that a mistake had been made. Nevertheless, after more than a month since bringing this matter top their attention, the false report still sits on my credit report and I have not received any follow- up communication.