Gettysburg Animal Hospital

I came home and two of my dogs had fought about 2:30. She has a cut over her right eye that needs stitches. They refused to see her. Two docs. We’ve been going there over 30 years always pay our bill at services. Called 5 other vets to get her in and can’t. Disappointed

Vet ruined my show poodle puppies, rather than follow instructions she cut off their tails nearly flush with their bodies. Can't even imagine what she was thinking - other than she wasn't thinking. She needs her license removed. Going out of area for attorney to file suit against the practice.

When anyone enters Our animal hospital, as well as the vast majority of all businesses, there is a clearly visible notice that payment is expected at the time Services are rendered [redacted] paid $on a bill that was close to $Now, unless payments of at least $per month are made, this account will be treated just as all other delinquent accounts are and sent off for legal action.As for the complaint of the [redacted] being given "misleading" information, DrK [redacted] called them after the dog was sedated, which allowed him to perform a more accurate exam than the initial one, which was done with the dog being being awakeHe explained that the benign mass would not alleviate the lameness, and that a second surgery will be needed for the ruptured cruciate ligamentThe Surgery was done because the mass was enlarging, and its presence would interfere with an eventual second surgeryObviously this second surgery will not be done here, as we have no confidence in these clients fulfilling their responsibilities.Sincerely,John AD***, D.V.M

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] ? Complaint: [redacted] I am rejecting this response because: ? I was not mailed all the cd's the first time nor did I received a usb which I should have received the first time it was mailed? After months, I received a usb and cdswhich I cannot open, was told I need an apple computer to open these cd files? I have not received a refund Regards, [redacted] ***

11/6/15To whom it may concern, In response to the latest complaint, I have asked the ultrasonographer to re-mail the DVD, as the one sent was obviously damaged He will send it in a box this time Also, he has been in contact with the former client to try to address her concerns using Gmail.As the complaint involve administrative matters, no refund will be issued This will be my final communication on this matter John D

11/6/15To whom it may concern,? In response to the latest complaint, ? I have asked the ultrasonographer to re-mail the DVD, as the one sent was obviously damaged? He will send it in a box this time? Also, he has been in contact with the former client to try to address her concerns using Gmail.As the complaint involve administrative matters, no refund will be issued? This will be my final communication on this matter? John D.? ?

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: DR D [redacted] clearly avoids stating that his assistant Dr J [redacted] told us we could make payments on the surgerysince his assistant told us we could make payments he is responsible to accept payments and that he was at fault...but he clearly avoids the whole subject of what we were told and states about additional surgery will be needed and we already knew thatthat isn't the problem I will make the payments because he did do the service..but the idea of him trying to make him self look good to the Revdex.com is to try and avoid the issue that Dr J [redacted] (his assistant) created Regards, [redacted]

10/21/To whom it may concern, On May 4, we provided life-saving care for this cat, which had a severe pleural effusion To accurately diagnose the cause of the fluid required an ultrasound exam, which was done the next day by a radiologist who has a mobile practice His accurate diagnosis of severe hypotrophic cardiomyopathy allowed us to follow up with cardiac medications, which have kept the cat alive to this day We were not provided a detailed report, as we only needed the diagnosis This was explained to the client When she persisted in her request for the complete report I contacted the ultrasonographer and she asked him to mail her a copy Unfortunately, she did not receive this He has recently mailed another copyI had thought the matter was closed until receiving this complaint While I regret the miscommunication, I had nothing detailed to share Since the exam was done (actual cost $265), there will be no refund Obviously the skill of the radiologist was an important contributing factor in the care of the animal Sincerely, John D

When anyone enters Our animal hospital, as well as the vast majority of all businesses, there is a clearly visible notice that payment is expected at the time Services are rendered [redacted] paid $on a bill that was close to $Now, unless payments of at least $per month are made, this account will be treated just as all other delinquent accounts are and sent off for legal action.As for the complaint of the [redacted] being given "misleading" information, DrK [redacted] called them after the dog was sedated, which allowed him to perform a more accurate exam than the initial one, which was done with the dog being being awakeHe explained that the benign mass would not alleviate the lameness, and that a second surgery will be needed for the ruptured cruciate ligamentThe Surgery was done because the mass was enlarging, and its presence would interfere with an eventual second surgeryObviously this second surgery will not be done here, as we have no confidence in these clients fulfilling their responsibilitiesSincerely,John AD***, D.V.M

11/6/To whom it may concern, In response to the latest complaint, I have asked the ultrasonographer to re-mail the DVD, as the one sent was obviously damaged He will send it in a box this time Also, he has been in contact with the former client to try to address her concerns using GmailAs the complaint involve administrative matters, no refund will be issued This will be my final communication on this matter John D