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We are in receipt of the complaint regarding the referenced matter that you forwarded to us recently By way of introduction, Getty Images is a leading creator and distributor of digital content, including still and moving images We license thousands of images each day on our website, www.gettyimages.com Customers such as graphic designers, advertising agencies, and publishers license our imagery for a variety of purposes, including but not limited to print advertising, billboards, newspaper and magazine articles, brochures and websites Our license information is clearly available from each page of our website, and we do not permit the use of our imagery without a license.Notwithstanding the license requirement, like other digital media companies, Getty Images does fall victim to individuals pirating its intellectual property To combat this, Getty Images uses both employees and digital image recognition software to locate entities that have used Getty Images’ imagery without paying a license fee We sent the Complainant notifications that we had found use of our imagery on their website; that we had been unable to locate a license for such use; and that the Complainant must either: (i) provide evidence that a license was issued, or (ii) pay a fee for use of the imagery We included an internal case reference number and provided proof of use, showing our image, along with a screenshot of the image in use on the Complainant’s website We asked the Complainant to let us know if they believed they received our letter in error The unauthorized use fee what we would typically charge for a license under these circumstances.Even if the Complainant has removed our imagery from their website, removal alone does not resolve this matter Our imagery is protected by copyright Getty Images either owns or is the exclusive licensor for the image(s) at issueCopyright law holds responsible anyone who copies or publicly displays an image without authorization of the copyright holder Thus far the Complainant has failed to produce a valid license The Complainant’s use of our imagery without a license constitutes copyright infringement, for which we are entitled to seek damagesCopyright infringement is based on strict liability, meaning that the act itself establishes liability and no intent is required Please note that we are not alleging that the Complainant owes a debt; we are alleging that the Complainant used intellectual property without authorization and therefore is liable for damages We are simply asking the Complainant to pay for the imagery that the Complainant used and the damage caused by not licensing the imagery in the first place.We understand that copyright law can be confusing; however, the campaign to file complaints against us is misguided and misdirected We encourage review of the license compliance information provided on our web site at: http://stories.gettyimages.com/category/visual-insights/copyright/ for more on copyright issuesGetty Images has acted appropriately and in good faith, and we are well within our legal rights to seek damages for unauthorized use of our images.Should you require any additional information, please do not hesitate to contact us We remain hopeful of reaching an amicable resolution to this matter.Regards,Getty Images - Copyright ComplianceFifth Avenue South, Suite 400Seattle, WA 98104T: (206) 925-5000F: (206) [email protected] www.gettyimages.comThis message may contain privileged or confidential information and is intended only for the individual named If you are not the named addressee or an employee or agent responsible for delivering this message to the intended recipient, you should not disseminate, distribute, or copy this email or any attachments hereto Please notify the sender immediately by email if you have received this email by mistake and delete this email and any attachments from your system without copying or disclosing the contents Email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of email transmission If verification is required, please request a hard-copy version Getty Images, Inc., Fifth AveS., Ste400, Seattle, WA 98104, USA, www.gettyimages.com

We are in receipt of the complaint regarding the referenced matter that you forwarded to us recently. By way of introduction, Getty Images is a leading creator and distributor of digital content, including still and moving images. We license thousands of images each day on our website,... www.gettyimages.com. Customers such as graphic designers, advertising agencies, and publishers license our imagery for a variety of purposes, including but not limited to print advertising, billboards, newspaper and magazine articles, brochures and websites. Our license information is clearly available from each page of our website, and we do not permit the use of our imagery without a license.Notwithstanding the license requirement, like other digital media companies, Getty Images does fall victim to individuals pirating its intellectual property. To combat this, Getty Images uses both employees and digital image recognition software to locate entities that have used Getty Images’ imagery without paying a license fee. We recently identified the Complainant as having used unlicensed imagery from our collections. We sent the Complainant notifications that we had found use of our imagery on their website; that we had been unable to locate a license for such use; and that the Complainant must either: (i) provide evidence that a license was issued, or (ii) pay a fee for use of the imagery. We included an internal case reference number and provided proof of use, showing our image, along with a screenshot of the image in use on the Complainant’s website. We asked the Complainant to let us know if they believed they received our letter in error. The unauthorized use fee is in line with what we would typically charge for a license under these circumstances. Even if the Complainant has removed our imagery from their website, removal alone does not resolve this matter. Our imagery is protected by copyright. Getty Images either owns or is the exclusive licensor for the image(s) at issue. Copyright law holds responsible anyone who copies or publicly displays an image without authorization of the copyright holder. Thus far the Complainant has failed to produce a valid license. The Complainant’s use of our imagery without a license constitutes copyright infringement, for which we are entitled to seek damages. Copyright infringement is based on strict liability, meaning that the act itself establishes liability and no intent is required. Please note that we are not alleging that the Complainant owes a debt; we are alleging that the Complainant used intellectual property without authorization and therefore is liable for damages. We are simply asking the Complainant to pay for the imagery that the Complainant used and the damage caused by not licensing the imagery in the first place.We understand that copyright law can be confusing; however, the campaign to file complaints against us is misguided and misdirected. We encourage review of the license compliance information provided on our web site at: http://stories.gettyimages.com/category/visual-insights/copyright/ for more on copyright issues. Getty Images has acted appropriately and in good faith, and we are well within our legal rights to seek damages for unauthorized use of our images.Should you require any additional information, please do not hesitate to contact us. We remain hopeful of reaching an amicable resolution to this matter.Regards,Getty Images – Copyright Compliance

Complaint: [redacted] I am rejecting this response because: To initialize this opinion I must point out that I, [redacted] am an authentic human being, aka member of the human race, and also a citizen of the United States of AmericaGetty Images is a business entity with no discernible living existence human or otherwise I removed the images in question immediately upon notificationSome of the images were not even published but reside up the backups on my web server If the images (various images of trees in a natural surroundings) have such unique value they should not be readily available on a google image search The main party in this issue (the tree in the picture) is content to allow representation of it with no charge, or if it has objections it is not being adequately representedGiven the irrreproducibility of any trees individual existence I do not see the validity of Gettys claim that a human recording of its image has any value apart apart from the value of the individual electronsI do concede three points: If the tree expressly wishes I will pay the amount getty is asking to a recognized organization involved in efforts to reforest our ailing planet Because getty has the authority of human created copyright laws (originally written on paper manufactured from unwilling trees), I am (was) happy to remove the images I am happy to appear in court with my attorney to present this matterGetty should be aware of the possible decisions resulting from this scenario, even though such results may be unimaginable to Getty at this time I do know a photographer who has thousands of photos on file with getty, and this issue over a non-unique image of a tree being displayed at 150p is ridiculous and not a threat to any persons livelihood Upon learning of this situation I have used my cell phone camera to create my own images of trees to more than adequately replace the images in question Sincerely, [redacted] ***

To Whom It May Concern: We have received Ms [redacted] ’s response to our previous letter summarizing Getty Images’ position concerning this matter As explained in our previous response, there is no requirement to obtain consent from subjects within photos taken at newsworthy events prior to distributing that content for editorial purposes and it remains Getty Images’ position that there is no legal basis for removal of the content in question As stated previously, the photos in question were taken during coverage of events and Ms [redacted] posed for the camera during multiple events (including on the Red Carpet) Below are some additional examples of our coverage of those events: The 54th Annual GRAMMY Awards - GRAMMY Glam Presented By CoverGirl, Olay, And Venus (February 7, 2012)http://www.gettyimages.com/license/The MusiCares Person Of The Year Gala Honoring Paul McCartney – Arrivals (February 10, 2012)http://www.gettyimages.com/license/ Clive Davis And The Recording Academy's Salute To Industry Icons Gala – Arrivals (February 11, 2012)http://www.gettyimages.com/license/ The 54th Annual GRAMMY Awards - Red Carpet (February 12, 2012)http://www.gettyimages.com/license/ Further, Getty Images is not the only organization that covered these events As an example, below is a link to an image from the same MusiCares event as above (this image is credited to [redacted] ): [redacted] As stated previously, our editorial policy can also be found here: http://www.gettyimages.com/Corporate/EditorialPolicy.aspx While we remain willing to speak directly with Ms [redacted] 's attorney to further explain our position, we must respectfully request that the Revdex.com close this matter as the complaint has no legal basis Should the Revdex.com require any additional information about this matter, please do not hesitate to contact usBest Regards, Dave W [redacted] Claims and Risk Manager Getty Images, Inc5th Ave South, Suite [redacted] @gettyimages.com

Complaint: [redacted] I am rejecting this response because: We are rejecting the response from LCS because they are the business that sent us the letters We are happy to close this case and address things directly with [redacted] after LCS closes case # [redacted] According to the letter we received from LCS they contacted us and requested payment on behalf of Science Source, therefore our complaint is with them We are again requesting that case # [redacted] be closed and we will dispute any charges that are associated with this case number I called and spoke with Coletta at 1:pm MST on 3/8/and she said the case had not been closed yet.Sincerely, [redacted]

We are in receipt of the complaint that you most recently forwarded to us We appreciate the opportunity to respond to this matter By way of introduction, License Compliance Services, Inc(“LCS”), is a Delaware corporation that provides copyright compliance services to third party content owners Its principal place of business is at 5th Ave#4200, Seattle, WA On behalf of third party copyright owners, LCS uses both employees and digital image recognition software to locate entities that have used its client’s imagery without paying a license fee In this case, LCS identified the unauthorized use by the Complainant of content that is represented by Trunk Archive LCS was retained by Trunk Archive to assist it with searching for potential unauthorized uses of its images LCS had authority from Trunk Archive, who had authorization from the copyright owner, to inquire as to whether this use was authorized and, if it was not, to pursue compensation for the infringing useLCS sent the Complainant a notice that it had found use of Trunk Archive’s imagery on its website and that Trunk Archive had been unable to locate a license for such use LCS included an internal case reference number and provided proof of use, showing Trunk Archive imagery, along with a screenshot of the imagery in use on the Complainant’s websiteLCS requested payment from the Complainant for past usage of the imagery at issue The unauthorized use fee is what Trunk Archive would typically charge for a license under these circumstances We also asked the Complainant to contact us immediately if they believed they received our letter in error To date, the Complainant has not removed the imagery in question Even if the Complainant had removed Trunk Archive’s imagery from its website, removal alone does not resolve this matterTrunk Archive’s imagery is protected by copyright Copyright law holds responsible anyone who copies or publicly displays an image without authorization of the copyright holder Copyright infringement is based on strict liability, meaning that the act itself establishes liability and no intent is required The Complainant’s use of this image without a license constitutes copyright infringement, for which Trunk Archive is entitled to seek damages, and it is simply doing so through LCS The Complainant allegation that LCS representatives will not speak to her on the phone or explain the legal basis for the LCS’s position is false LCS representatives have spoken to the Complainant on the phone twice, and have attempted to explain the legal basis for LCS’s position on both occasions In sum, LCS has acted appropriately and in good faith, and it is well within its legal rights to seek damages for unauthorized use of images on behalf of Trunk Archive We ask that this matter against License Compliance Services be closedRegards, License Compliance Services, Inc.Telphone: Email: [email protected]: Fifth Avenue, Suite 4200, Seattle, WA

We are in receipt of the complaint regarding the referenced matter that you forwarded to us recently. Please note that this claim should properly be directed to [redacted] , in whose name the copyright notice was delivered, not Getty Images or License Compliance Services. ... Please feel free to contact [redacted] directly per the following contact details: [redacted] - [redacted] We ask that this matter against Getty Images be closed. Regards, Getty Images - Copyright Compliance

Complaint: [redacted] I am rejecting this response because: I have been told that all images that were used came from a Free Image WebsiteGetty is and does plant images on free websites this is how they make their moneyThis is extortion! The Internet is full of complaints from small business owners of how this has happened to themWe ask that Getty provide a copyright certificate or a copy of the copyright assignment from the photographer to GettySincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: We want to see proof of the copyright. If this request is fulfilled we can discuss the option to purchase the image for the going rate of $40-$50 dollars, similar to those on [redacted] .com, but will not "rent" the image for an absurdly asking price of $975.00. ,Sincerely, [redacted]

We are unabe to determine which case this compliant is forPlease provide a case Number or company name that this is in reference to

Complaint: [redacted] I am rejecting this response because Getty refuses to provide date or proof of purchase from the photographer They also are requesting an extremely large sum for a very short period of time of use for two photos that were listed on a free websiteThe request for date of their purchase of these two photos is a reasonable request that they refuse to provide Sincerely, [redacted]

We are in receipt of the complaint regarding the referenced matter that you forwarded to us recently By way of introduction, Getty Images is a leading creator and distributor of digital content, including still and moving images We license thousands of images each day on our website, www.gettyimages.com Customers such as graphic designers, advertising agencies, and publishers license our imagery for a variety of purposes, including but not limited to print advertising, billboards, newspaper and magazine articles, brochures and websites Our license information is clearly available from each page of our website, and we do not permit the use of our imagery without a license Notwithstanding the license requirement, like other digital media companies, Getty Images does fall victim to individuals pirating its intellectual property To combat this, Getty Images uses both employees and digital image recognition software to locate entities that have used Getty Images’ imagery without paying a license fee We recently identified the Complainant as having used unlicensed imagery from our collections We sent the Complainant notifications that we had found use of our imagery on their website; that we had been unable to locate a license for such use; and that the Complainant must either: (i) provide evidence that a license was issued, or (ii) pay a fee for use of the imagery We included an internal case reference number and provided proof of use, showing our image, along with a screenshot of the image in use on the Complainant’s website We asked the Complainant to let us know if they believed they received our letter in error The unauthorized use fee what we would typically charge for a license under these circumstances Even if the Complainant has removed our imagery from their website, removal alone does not resolve this matter Our imagery is protected by copyright Getty Images either owns or is the exclusive licensor for the image(s) at issueCopyright law holds responsible anyone who copies or publicly displays an image without authorization of the copyright holder Thus far the Complainant has failed to produce a valid license The Complainant’s use of our imagery without a license constitutes copyright infringement, for which we are entitled to seek damagesCopyright infringement is based on strict liability, meaning that the act itself establishes liability and no intent is required Please note that we are not alleging that the Complainant owes a debt; we are alleging that the Complainant used intellectual property without authorization and therefore is liable for damages We are simply asking the Complainant to pay for the imagery that the Complainant used and the damage caused by not licensing the imagery in the first place We understand that copyright law can be confusing; however, the campaign to file complaints against us is misguided and misdirected We encourage review of the license compliance information provided on our web site at: http://stories.gettyimages.com/category/visual-insights/copyright/ for more on copyright issuesGetty Images has acted appropriately and in good faith, and we are well within our legal rights to seek damages for unauthorized use of our images Should you require any additional information, please do not hesitate to contact us We remain hopeful of reaching an amicable resolution to this matter Regards, Getty Images – Copyright Compliance Fifth Avenue South, Suite 400Seattle, WA T: (206) 925-5000F: (206) [email protected] www.gettyimages.com

We are in receipt of the complaint regarding the referenced matter that you forwarded to us recently. Please note that this claim should properly be directed to [redacted] in whose name the copyright notice was delivered, not License Compliance Services. Please feel free to... contact [redacted] directly per the following contact details: [redacted] ] We ask that this matter against License Compliance Services be closed. Regards, License Compliance Services, Inc. Telphone: [redacted] ***

Complaint: [redacted] I am rejecting this response because: My issue with Getty Images is NOT resolved I contacted them (Simon) by phone on 11/17/with a counter offer They had me send proof of why I am offering a lesser amount of $ I sent11/17/message to Attention: Simon/ Case [redacted] including reasons I cannot pay $ I called Simon at Getty Images on 11/21/to confirm they received my informationHe did receive and turned it over to a manager Simon told me they are reviewing my offer and I should hear back with their answer after thanksgiving and probably next week.Sincerely, [redacted]

We are in receipt of the complaint that you most recently forwarded to us We appreciate the opportunity to respond to this matter By way of further explanation, License Compliance Services, Inc(“LCS”), is a Delaware corporation that provides copyright compliance services to third party content owners Its principal place of business is at 5th Ave#4200, Seattle, WA On behalf of third party copyright owners, LCS uses both employees and digital image recognition software to locate entities that have used its client’s imagery without paying a license fee Like other digital media companies, such third party content owners do fall victim to individuals pirating their intellectual property In this case, LCS identified the unauthorized use by the Complainant of content that is represented by [redacted] LCS was retained by [redacted] to assist it with searching for potential unauthorized uses of its images LCS had authority from [redacted] , who had authorization from the copyright owner, to inquire as to whether this use was authorized and, if it was not, to pursue compensation for the infringing use LCS sent the Complainant a letter with notification that it had found use of [redacted] ’s imagery on its website that [redacted] had been unable to locate a license for such use; that use of the imagery without a license constitutes copyright infringement; and that the Complainant must either: (i) provide evidence that a license was issued, or (ii) pay a fee for use of the imagery LCS included an internal case reference number and provided proof of use, showing the image and associated data, along with a link to a screenshot of the image in use on the Complainant’s website The unauthorized use fee is in line with what [redacted] would typically charge for a license under these circumstancesLCS was simply asking the Complainant to pay for the imagery that the Complainant used In the course of handling this matter, due to apparent difficulties with email communications between the Complainant and [redacted] , LCS put the matter on hold as a courtesy while we worked to put the Complainant in touch directly with [redacted] at [redacted] On May 23, 2016, [redacted] at [redacted] confirmed directly with the Complainant that they do represent, and hold the exclusive right to distribute, the image in question and that [redacted] was unable to locate a valid license for the use of the image at issue by the ComplainantThe usage of the image at issue, in the manner detected in this case, would have required licensing from [redacted] [redacted] have now referred this matter back to LCS for further handling Even if the Complainant has removed [redacted] ’s imagery from its website, removal alone does not resolve this matter [redacted] ’s imagery is protected by copyright Copyright law holds responsible anyone who copies or publicly displays an image without authorization of the copyright holder Copyright infringement is based on strict liability, meaning that the act itself establishes liability and no intent is required The Complainant’s use of this image without a license constitutes copyright infringement, for which [redacted] is entitled to seek damages, and it is simply doing so through LCS In sum, LCS has acted appropriately and in good faith, and it is well within its legal rights to seek damages for unauthorized use of images on behalf of [redacted] We ask that this matter against License Compliance Services be closed Regards, License Compliance Services, Inc.Telephone: Email: [email protected]: Fifth Avenue, Suite 4200, Seattle, WA

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