Get 2 Go

Initial Business Response /* (1000, 9, 2015/08/31) */
Contact Name and Title: Deep [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
Our records indicate that customer purchased a prepaid phone card which had a new phone transaction fee of $3.50 imposed on by the phone card...

provider. Customer purchased $55 Worth of Phone Card, which would have accounted for $58.50 + 7% sales tax and the mandatory Indiana 911 fees of $1.00 Which should have been $63.59. In the case of customer provides the valid receipt we wold happy to refund the difference. All our tax rates are set up according to the State And Federal Laws for retail and food items. We apologize for any inconvenience we may have caused.
OFFER:
Initial Consumer Rebuttal /* (3000, 11, 2015/09/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I already provided them with the receipt. I gave it to Harry. And I also called to various places around Fort Wayne to price the same phone card and all places came to $59.85. I would just like my $5.21 refunded.
Final Consumer Response /* (2000, 15, 2015/09/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes I would like this resolved. I also don't want to patron this establishment any further due to the employees attitude everytime I come in there. So if they could just walk the refund across the street where I work at the garage. Thank you.
Final Business Response /* (4000, 13, 2015/09/02) */
Contact Name and Title: Deep [redacted]
Sorry for the inconvenience, we would like to refund $5.21 in good will and resolve this matter for all.
Thank you.
OFFER: