Initial Business Response / [redacted] (1000, 5, 2016/09/29) */ This ticket was refunded to the customerI spoke to him yesterday, and explained that the refund was already completed on our end, and had to go through his credit card company for final approvalHe seemed happy with the response Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/10/05) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2016/09/29) */ This ticket was refunded to the customerI spoke to him yesterday, and explained that the refund was already completed on our end, and had to go through his credit card company for final approvalHe seemed happy with the response Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/10/05) */ (The consumer indicated he/she ACCEPTED the response from the business.)