Genuine Auto Glass

Sent: Tuesday, August 18, 5:PMSubject: case# *** Dear Dispute Resolution Team Thank you for taking time to contact Pasadena Auto Planet to explain the issues that have occurred recentlyWe sold the vehicle to Mr *** *** AS ISThe odometer was set back to
Kilometers instead of milesWe had to reprogram the computer to set it back to milesMr *** was still not satified and began using vulgar language towards our employees which also including his mom calling the office numerous times saying she was going to call their lawyerWe did our best to satisfy Mr*** but his attitude didn't help Sincerely, Pasadena Auto Planet Management