Gentle Ben Cleaning Systems of the Carolinas

In response to Mr [redacted] complaint, we have contacted his insurance company and they billed him incorrectly as out-of-networkWe have informed him that he is only responsible for his $co-payWe tried multiple times to speak with Mr [redacted] to resolve this and apologize and were never able to speak directlyWe do apologize for the situation and are working with our contracting department to avoid a billing mistake like this from happening againIf you have any follow up questions or concerns please do not hesitate to callThank you, [redacted] Center Manager Asher Clinic [redacted]

In response to Mr. [redacted] complaint, we have contacted his insurance company and they billed him incorrectly as out-of-network. We have informed him that he is only responsible for his $30 co-pay. We tried multiple times to speak with Mr. [redacted] to resolve this and apologize and were never able to...

speak directly. We do apologize for the situation and are working with our contracting department to avoid a billing mistake like this from happening again. If you have any follow up questions or concerns please do not hesitate to call. Thank you, [redacted] Center Manager Asher Clinic [redacted]