General Home Repair

To whom it may concern; [redacted] was never told by any of our employees that the car had never been in an accident Because there is no way to know the complete history of any used car, we would never make that statement We have written records of all conversations we have had with [redacted] from the time she bought her carPrior to the 15th of May, 2015, none of these conversations contained any complaints about the vehicleIf she has had fuel pump repairs, that indicates a problem with the repair shop, not the car As per the paperwork we provided to the Revdex.com, at the time of purchase, [redacted] acknowledged with her signature several times that she was aware she was purchasing a used car “AS IS”, with no warranty and that she would be responsible for all repairs to the vehicle.We have no control over how a customer drives or maintains their vehicle, and after more than a year, even with proper maintenance, repairs are to be expected.As per our original response, we will not forgive or reduce [redacted] balance owed on the vehicle, and she is still responsible for making her payments as she agreed to at the time of purchase[redacted] Time Auto Sales

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

August 29, Re: Complaint ID *** *** *** purchased a Ford Explorer with 134,miles on it on 3-1-Until May of 2015, she had no complaints about the carWe do not run Car Fax on vehicles as it is only as reliable as the information submitted, but we will provide the customer
with the VIN if they want to run a Car Fax themselves prior to purchaseWe would never tell a customer any car had not been in an accident as we do not have that knowledgeWe recommend that the customer bring a mechanic to check out the vehicle if they are not sure about it*** *** purchased the vehicle "AS IS" with no warrantyHer most recent complaint to us was not regarding the vehicle, it was the fact that we would not take an unknown credit card number over the phone for paymentShe has owned the car for well over a year, any maintenance on the car is for her to take care ofShe is also responsible for the balance owed on the account*** *** Time Auto Sales

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I do not want this contractor here
anymoreThe leak is worse since his repair began and I am going to have the work redoneI have informed Gerald Hof this
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Ms
*** has given incorrect
information. I asked if this car had
been in an accident and was informed that no, it had not. I have had an issue with this vehicle long
before May and have called and complained about the issues with this car
such as the windows not rolling unless they are rolled down by the driver, the
fact that the child locks cannot be disengaged, the rear windshield wiper not
working properly. I have replaced the
fuel pump times since I purchased the vehicle. I believe that Time Auto takes advantage of
people that have nowhere else to go when they need a car. If I had known what I do now I would have
never purchased a vehicle from Time Auto.
I believe that businesses have a responsibility to be honest and
accurate when selling cars. Regards,
*** ***

I filed a small claims complaint against MrHalbert DBA General home repairs, in Buffalo city court on August 29thI was given an appearance date of September 22nd at
9amBuffalo city court notified me by mail on September 12th that MrHalbert refused signed deliveries of the court summonsI hired a process server who served MrHalbert with the summonsPlease be aware that the server had a description and a photograph of Mr Halbert, at time of service Mr Halbert refused the summons stating "that is not me" Please also note MrHalbert appeared in court the morning of September 22nd at 9am, with said summons on his personAt that time he requested an adjournmentI am perusing a complaint with you, Revdex.com only in the interest of protecting fellow consumers from the same fateI have been in contact with other agencies including the IRS and various NYS consumer advocacy programsI will continue to pursue legal action through the Buffalo city court and Civil litigation if necessary to recoupe some of the financial damages I have suffered as a result of MrHalberts unsavory business practicesI will be more than happy to furnish the Revdex.com with all of my photographs, copies of affidavits, police reports, original contract, canceled checks and any other records pertinent to clarifying my complaint as soon as the upcoming small claims hearing is complete

Re: complaint ID [redacted]To whom it may concern;We received a copy of the customer complaint via regular mail today. We were unaware of any recall, or the exact cause of the fire, however I spoke with Mr. [redacted] via phone today and agreed to allow the insurance company to send him the...

$2000.00 he requested which essentially amounts to his down payment and any payments he has made on the vehicle since purchase. We will apply the balance to his account and consider the case closed.

Re: Complaint ID # [redacted] By [redacted] I am writing you in regards to this complaint. This account had a balance of $524.82. The customer did not pay off but we considered it paid in full and mailed a lien release to the county clerk. We hope you feel this is a satisfactory solution.[redacted]Owner

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To whom it may concern;[redacted] was never told by any of our employees that the car had never been in an accident.  Because there is no way to know the complete history of any used car, we would never make that statement.  We have written records of all conversations we have had with [redacted] from the time she bought her car. Prior to the 15th of May, 2015, none of these conversations contained any complaints about the vehicle. If she has had 3 fuel pump repairs, that indicates a problem with the repair shop, not the car.  As per the paperwork we provided to the Revdex.com, at the time of purchase, [redacted] acknowledged with her signature several times that she was aware she was purchasing a used car “AS IS”, with no warranty and that she would be responsible for all repairs to the vehicle.We have no control over how a customer drives or maintains their vehicle, and after more than a year, even with proper maintenance, repairs are to be expected.As per our original response, we will not forgive or reduce [redacted] balance owed on the vehicle, and she is still responsible for making her payments as she agreed to at the time of purchase.[redacted]Time Auto Sales

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Response taken over the phone:  I will finish the job by the end of next week.

Response taken by phone:  She fired me from the job and hired another contractor.  We are going to small claims on Oct 5.