Gene's Transmission Reviews (4)
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Gene's Transmission Rating
Address: 1524 River Rd, Bucyrus, Ohio, United States, 44820-9420
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RevDex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] My truck is still leaking transmission fluid. Transmission function are not smooth at different times of operation. 1- slip sometimes. 2- change rough and the loss of my flywheel cover. He has a unprofessional attitude and a nasty when talking to his customers.
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Revdex.com spoke with the owner of the business who stated that he had rebuilt the transmission for the customer several months ago, and that the work was still under warrantyShe came back in several months after that work was completed, and complained of a whining noise that she thought was the
transmissionHe stated that he looked at the vehicle and found that there was an issue with the exhaustHe stated that he sent it to another shop to be looked at, which confirmed the exhaust was the problem, and provided her an estimate for the workHe said that she is welcome to bring the vehicle back into the shop and he will stand behind the work that he has done, and stated the transmission is under warranty, but that the exhaust needs to be repaired, and he doesn't do that type of work in his shop
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
***
* ***
My truck is still leaking transmission fluidTransmission function are not smooth at different times of operation1- slip sometimes2- change rough and the loss of my flywheel coverHe has a unprofessional attitude and a nasty when talking to his customers