Gem Nation Corporation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I am still going to buy the item, but not from Gemnation but from Jomashop.I do not think Gemnation is worthy of mine or anyone's business.Its my opinion that a legitimate and a trustworthy business will not ask for more money for the item after they have already sold it and deducted money from my accountI will lodge a formal complaint to Federal Trade Commission In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hello We can price match Jomashop at $with free shipping in the US, if the customer still wants it SincerlyAlex

Hello, We are sorry about the delay in our response. The ordered watch was not in stock, after contacting the customer we agreed to send alternate model. Shipped with *** tracking # *** Thank youAlex

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is in their T&Cs ***
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

A prepaid *** label was sent to customer, and below is the email we sent to customer Hello I am sorry about the long delayed response and that it had to go to the Revdex.com We were very overwhelmed in the month of December and January I will email you a
prepaid label and issue the full refund when we get it back Regards Alex

Hello We can price match Jomashop at $279 with free shipping in the US, if the customer still wants it  SincerlyAlex

Hello We did have a pricing error which we corrected after we noticed the mistake,  According to the Gemnation Terms and Conditions we reserve the right to cancel any order if this happens, We will be happy to match the price of our competitor if you can provide us with proof of what...

the price was. Thank youAlex

Hello, The box must have got damaged during shipping.We have received the return and we issued a full [redacted] refund last week.The refund has been issued as promised, No further action neccesary.Please let me know if you need any more information from me Thank you[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am still going to buy the item, but not from Gemnation but from Jomashop.I do not think Gemnation is worthy of mine or anyone's business.Its my opinion that a legitimate and a trustworthy business will not ask for more money for the item  after they have already sold it and deducted money from my account. I will lodge a formal complaint to Federal Trade Commission  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Purchased an Oris Aquis Chronograph from Gem Nation at start of January, 2015. The watch was delivered via Fedex (to Vancouver, Canada) in two days and was exactly as described ...brand new, authentic, all stickers & protective wrappings intact & in place. The transaction was done entirely over the web with appropriate emails using the convenient & protected payment method of PayPal. (No worries about credit card info being 'shared'). Worked out great & I would not hesitate to buy from this company again.

Review: They sent me a beat-up watch and box and claimed it was "new"... I shipped the watch back, they received it, and have not given a refund even though they promised they would refund my money.

I would never shop here again and do not recommend anyone else doesDesired Settlement: Refund me my $950 to [redacted]

Business

Response:

Hello, The box must have got damaged during shipping.We have received the return and we issued a full [redacted] refund last week.The refund has been issued as promised, No further action neccesary.Please let me know if you need any more information from me Thank you[redacted]