Gauthier Trucking Co. Inc.

I became aware of this situation when [redacted] called my office on June 5th. I was trying to get all of the information necessary to resolve this billing issue when she became very angry with me, mumbling things under her breath (that I could hear by the way) like: This is a joke! I'm so...

sick of this place! And more that I don't care to share. All I was trying to do was to get this resolved. Because we have a great customer service reputation in this industry (so I'm told from all of my customers), I am going to credit her account in full. I am so sorry for any inconvenience this may have caused her, and hope that she will accept my apology.