We work very hard to have excellent customer service and have a dedicated Customer Service RepresentativeShe is extremely responsive and organizedWe acknowledge we are not perfect but do stand behind our productsOur Customer Service Rep had already called this person back before this
complaint was filed, but the person did not call back with the necessary information to process the replacementWe have reached out again and expect to get a replacement out once the information has been provided
Thanks,
***
We work very hard to have excellent customer service and have a dedicated Customer Service RepresentativeShe is extremely responsive and organizedWe acknowledge we are not perfect but do stand behind our productsOur Customer Service Rep had already called this person back before this
complaint was filed, but the person did not call back with the necessary information to process the replacementWe have reached out again and expect to get a replacement out once the information has been provided
Thanks,
***