Gas Doctor

Mr. [redacted], based on a conversation that we had with you on March 30, 2015 we have ordered the necessary part and will contact you once we receive the part to schedule a time to install the part on your stove.  As we discussed the part is obsolete and is a special order item which has delayed...

the process a bit. Our service manager will be present during the installation of the special order part and the work will be done free of charge.  We would like to apologize for any inconvenience that may have been caused as a result of this issue.