Gartner Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

To Whom it May Concern: Gartner acknowledges receipt of the complaint received by the Revdex.com on February 4, from [redacted] *** [redacted] (ID [redacted] ) On July 1, 2013, Gartner and [redacted] entered into a one-year, business-to-business contract for the purchase of Gartner Research & Advisory Services [redacted] subsequently refused to make payment on the grounds that Gartner allegedly failed to deliver the contracted services, even though [redacted] continued to make use of those servicesWhile Gartner does not believe that [redacted] ’s complaint had any merit, we have nevertheless resolved it in the manner desired by [redacted] , namely, by writing off and forgiving the payments owed by [redacted] to GartnerAccordingly, we trust this matter has been resolved to [redacted] ’s satisfaction Gartner, Inc| [redacted] | [redacted] , CT | ***