Garden West Auto Dismantling

Ms***, After reviewing the information, I have made the decision that Livingston’s is not responsible for the damage to your windshieldI will take responsibility for our negligence in processing the claim and I will not make excuses for that failureHowever your claim which states the circumstances of being in the far left lane on Hwy 50, the speed you and our ready mix truck were traveling at the time of the incident, along with no other claims on this day or time, leads me to believe some other road hazard must have occurred to cause the damage to your vehicleAgain I apologize for not getting this issue resolved in a timely mannerRespectfully, [redacted] , CEO

I am rejecting this response because:Livingston Concrete has caused severe damage to my windshield.  They are evading responsibility to me and to consumers.  Their attention to this issue is a blatant disregard to accept responsibility for the damage caused by their concrete truck.I am requesting this matter not be closed. Thank you, [redacted]

Ms. [redacted], After reviewing the information, I have made the decision that Livingston’s is not responsible for the damage to your windshield. I will take responsibility for our negligence in processing the claim and I will not make excuses for that failure. However your claim which...

states the circumstances of being in the far left lane on Hwy 50, the speed you and our ready mix truck were traveling at the time of the incident, along with no other claims on this day or time, leads me to believe some other road hazard must have occurred to cause the damage to your vehicle. Again I apologize for not getting this issue resolved in a timely manner. Respectfully, [redacted], CEO