Gannett

[A default letter is provided here...

which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I received the check via mail 4/10/18.
Regards,
Melissa [redacted]

A refund of $78.60 was processed on June 2nd.  The balance of $21.00 has been requested for refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]My subscription has been canceled and I would no longer like to have contact with this business. However, I would like someone to take note and look into why I have viewed correspondence from the press gazette to family members and friends that offers a monthly rate of $36 for the same subscription I was offered for $61. My concern is this business is charging one rate for elderly people and other rates for different customers
Regards,
Hubert [redacted]

The customer was contacted about placement of the tube.  The account was credited $24.00 and the account has been restarted.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Robert & Maggie [redacted]

The account has been stopped as requested and a full refund of $17.00 will be processed back to the card on file.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Arlene [redacted]

We have resolved this complaint.  We replaced the carrier on that route and spoke to the customer.  The delivery issues have been resolved.

The account was stopped on 12/22/17 at 8:20 am. A final payment was processed and the account is current.Thank you.

We have placed a credit on the account will be refunding $48.38.

Contacted customer, canceled account with a stop date of 1/14 and refunded balance.

As requested the account was cancelled with no balance on the account.  We have added to the Do Not Call List.

We appreciate the feedback from Ms. [redacted] and all of our readers.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Samara [redacted]

This issue has been resolved.

Confirmed stop is placed on the account for 1/20/17, balance including recent payment will be refunded to the payment method utilized.  Left message for customer providing contact number if additional assistance is required.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Wendell [redacted]

We did confirm that Ms. [redacted] did place the order for a subscription with one of our kiosk vendors and made a payment of $26.00.  We found this order and found it was not started because the address is not an address that is deliverable by carrier for us.  We refunded the $26.00 to...

Ms. [redacted]'s credit card on December 22, 2015.  I did call Ms. [redacted] this morning and asked her to check her credit card statements again for this refund.

We stopped the account for Mr. [redacted] effective 5/14/15.  We applied credit to the account to allow for a full refund.  A refund of $39.93 is showing on the account and will be processed in the next 5 - 7 days.  I have not been able to reach Mr. [redacted] by phone but I will continue...

to call and will email him a the [redacted] email address.

Refund request submitted for $24.48, on 1/11/18.  Refund should be received within 7 - 10 business days.  Monies will be refunded via same method initially used to pay (credit card or check).