BCB has fully reviewed the customers account history dating back to account openingChecks were ordered by the customer multiple timesIn all cases, the bank absorbed the cost The bank did not find any occurrence in which funds were applied incorrectly Branch Management followed bank policyThe bank would be happy to review the account activity with the customer directly
The customer *** *** did not maintain his account with BCB Community Bank as agreedWhen an account is not maintained as agreed, it is the bank's policy to close the accountThe customer was contact repeatedly, both by letter and phone call as notification of the account statusThe
customer did not return calls or answer any correspondence
BCB has fully reviewed the customers account history dating back to account opening. Checks were ordered by the customer multiple times. In all cases, the bank absorbed the cost. The bank did not find any occurrence in which funds were applied incorrectly. Branch Management followed bank policy. The bank would be happy to review the account activity with the customer directly.
Complaint: [redacted]
I am rejecting this response because:
The bank is totally wrong had trouble from the start. And branch assist. Manager is rude nasty firstit was chech ordering. Then they deposited a check to my account wrong. And took money blamed on thcheck clearing house
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I want to clear check systems your assist branch manger at the new drop lane should be fired. He Irish rude. Nasty
Regards,[redacted]
[redacted]
BCB has fully reviewed the customers account history dating back to account openingChecks were ordered by the customer multiple timesIn all cases, the bank absorbed the cost The bank did not find any occurrence in which funds were applied incorrectly Branch Management followed bank policyThe bank would be happy to review the account activity with the customer directly
The customer *** *** did not maintain his account with BCB Community Bank as agreedWhen an account is not maintained as agreed, it is the bank's policy to close the accountThe customer was contact repeatedly, both by letter and phone call as notification of the account statusThe
customer did not return calls or answer any correspondence
BCB has fully reviewed the customers account history dating back to account opening. Checks were ordered by the customer multiple times. In all cases, the bank absorbed the cost. The bank did not find any occurrence in which funds were applied incorrectly. Branch Management followed bank policy. The bank would be happy to review the account activity with the customer directly.
Complaint: [redacted]
I am rejecting this response because:
The bank is totally wrong had trouble from the start. And branch assist. Manager is rude nasty firstit was chech ordering. Then they deposited a check to my account wrong. And took money blamed on thcheck clearing house
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I want to clear check systems your assist branch manger at the new drop lane should be fired. He Irish rude. Nasty
Regards,[redacted]
[redacted]