G Kaufman's Septic Tank Cleaning Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12498499, and find that this resolution is satisfactory to me; however, I'll believe it when I see
the check I've had this same response from him twice via telephone and so far have not received anything.
Regards,
G*** ***

Hello T***,I'm sorry I did not get back to you immediatelyI had a family emergency that kept me out of the office longer than expectedI will refund your deposit immediately, with my sincerest apology that I did not deliver your shutters in a timely mannerI take pride in my work and therefore
take complaints very seriouslyI will review the events of the last few weeks to determine what can be done differently should an emergency arise againI hope I can earn your business in the future.Sincerely,B** ***The Blind Guy###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11305638, and find that this resolution is satisfactory to me
Regards,
T*** ***

I emailed the customer, refunded a check, and am waiting to hear back.Thank you