F.W. Sullivan's Fan Bar & Grille Reviews (2)
F.W. Sullivan's Fan Bar & Grille Rating
Description: Restaurants, Full-Service Restaurants (NAICS: 722511)
Address: 2401 W Main St, Richmond, Virginia, United States, 23220
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[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by F.W. Sullivan's Fan Bar &...
Grille regarding complaint ID [redacted].
Regards,[redacted]
Review: The company claims that they returned credit card back, however, I didn't receive credit card or receipt for my purchase. When I asked to close out the tab for the one drink purchased, the company claimed hat they had returned the card back. I had to report the credit card stolen because I never received the credit card back. the company claimed that they returned the card and had actually I waited several minutes after ordering the one drink for the card. I had assumed that the company had started a tab without my permission, as most places keep your credit card until a tab is closed, when trying the close the tab , I received the incorrect tab. Upon alerting the bartender of the incorrect receipt, I was told they didn't have the credit card used and was ignored. After asking a different bartender for my tab, I was asked to leave the building. Again, a receipt was never signed for the one drink ordered and I was appalled at the fact that I was escorted out simply for trying to pay my tab. I know have to wait for a new credit card, as the company claims that I "lost" the credit card used. Out of all the drunk people that they were serving, I felt that I should have been the least of there worries and even wonder if this action was discriminatory. I will never visit this establishment again.Desired Settlement: Credit card and receipt for charges.
Consumer
Response:
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
At this time, I have not been contacted by F.W. Sullivan's Fan Bar & Grille regarding complaint ID [redacted].
Regards,