I have spoken with Mr***,In the long run there is certainly cost-saving with our program, but the information that was mailed to him upon signing up with our program did indicate that it is a variable rate program and that the rate of natural gas does change month to monthThere's no special effort made on our part to indicate what exactly that rate change is every monthof the previous months, our rate has been lower than ***rs when you factor in the rebateThese last two months are the biggest exceptionWe have done nothing to operate outside of our contract obligations and I apologize that he does not understand this and I could not communicate to this point
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID 11989289, and find the resolution is satisfactory to me Regards, Mike A***
I have spoken with Mr***,In the long run there is certainly cost-saving with our program, but the information that was mailed to him upon signing up with our program did indicate that it is a variable rate program and that the rate of natural gas does change month to monthThere's no special effort made on our part to indicate what exactly that rate change is every monthof the previous months, our rate has been lower than ***rs when you factor in the rebateThese last two months are the biggest exceptionWe have done nothing to operate outside of our contract obligations and I apologize that he does not understand this and I could not communicate to this point
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID 11989289, and find the resolution is satisfactory to me Regards, Mike A***