Future Energy Now Inc

In December 2015 I received my rebate check in the amount of $117.00 from Future Now Energy made out to my husband and myself. Since my husband was deceased I returned the check to Future Now Energy with a copy of my husband's death certificate. My bank would not cash it if it had both names on it. It is May 2016 and I have yet to receive a new rebate check just made out to me. I have called at least a half dozen times complaining that they did not issue me a new check. They kept saying it was mailed. My last conversation with [redacted] at Future Now Energy was that they would make out a new check and make sure it was put in the mail. That was 10 days ago and I have yet to receive the check.[redacted]Desired SettlementI just want Future Now Energy to keep their word and mail the rebate check that is due me for past services on my electric bill.Business Response [redacted] indeed did receive a rebate form us in December. We received her call and encouraged her to send it back to us.Eventually, she did. we reprinted a cheque with her name on it and mailed it to the address on file. [redacted] never received this rebate and called often to resolve the issue. In time, it was returned to us, unopened. I spoke with her again and she gave me a new address.I mailed the rebate to her directly myself on or about May 6. [redacted].Consumer Response [redacted] Today is the 18th of May and I have yet to receive any rebate check that supposedly was sent out to me on May 6th. I cannot understand if the first rebate check reached me why was the second one sent to a wrong address?Final Consumer Response Received check on Saturday, May 21st.