Fusion

Initial Business Response / [redacted] (1000, 7, 2015/06/22) */ Unfortunately we can't control the weatherPer our pool party guidelines everyone receives when booking a pool party, it states that in case of storm with thunder/lightening, we must close the poolIn this case they had approximately hour - hours in the pool throughout the party (where the weather prevented from having the entire hours)They also had complete use of our party room during the time of the storm to open gifts/eat cake and snacks, play games, etcAs a nice guesture, our guards put up the Bounce House in the gym for them which we did not have to doWhile the bounce house was being set up, there are numerous activities and equipment for the gym including basketball hoops, hula hoops, jump ropes, wheeled carts to sit on and pull little ones around, all types of balls, etcThis was also a time where they could have had snacks in the Party RoomIn addition, they asked at the front desk for the band-aids and although they were unable to find one at the front desk, they were provided one by our lifeguard on duty

Initial Business Response /* (1000, 7, 2015/06/22) */
Unfortunately we can't control the weather. Per our pool party guidelines everyone receives when booking a pool party, it states that in case of storm with thunder/lightening, we must close the pool. In this case they had approximately 1 hour...

- 1.25 hours in the pool throughout the party (where the weather prevented from having the entire 2 hours). They also had complete use of our party room during the time of the storm to open gifts/eat cake and snacks, play games, etc. As a nice guesture, our guards put up the Bounce House in the gym for them which we did not have to do. While the bounce house was being set up, there are numerous activities and equipment for the gym including basketball hoops, hula hoops, jump ropes, wheeled carts to sit on and pull little ones around, all types of balls, etc. This was also a time where they could have had snacks in the Party Room. In addition, they asked at the front desk for the band-aids and although they were unable to find one at the front desk, they were provided one by our lifeguard on duty.