Furniture Repair

Initial Business Response /* (1000, 5, 2015/10/29) */
We will issue a check to Mr. Strobl for the $125.00 diagnostic fee and the $17.50 he paid for the part. The engine cover was ordered and should be here tomorrow according to our Service Director. I'm not sure what the request for written...

notification of all repair timelines is. A history of repairs can be provided to Mr. Strobl.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
As long as I receive the refunds and the broken parts are fixed I will be satisfied.

Initial Business Response /* (1000, 5, 2015/10/20) */
Kelly [redacted] called and apologized to Mr. [redacted]. A check in the amount of $493.10 will be mailed to Mr. [redacted] on 10/21/2015.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/26) */
(The consumer indicated he/she ACCEPTED the response from...

the business.)

Initial Business Response /* (1000, 5, 2017/03/21) */
[redacted] wanted to purchase a new Hyundai and she had poor credit. When a customer has poor credit their credit application has to be submitted to several financial institutions in order to find one that will purchase the loan. We had...

authorization from [redacted] to pull and submit her credit. We did get her financed and she has a new Hyundai. Her credit was not pulled 10 times by the same company.

The bed in Lavern's RV is not level and slopes toward the head.  The bed is designed by the factory to be that way.  If the bed is raised at the head the slide-out where the bed is located will not function.The bed is comparable to the others on our lot.  We have done all that we...

can do for Lavern.