I apologize for any delay in the response to this complaintWe care dearly for our customers here at the Blue Heron and cant stand the thought of someone experiencing poor serviceI have attempted to reach out to the customer via a friends cell phone. I did speak briefly with
her all be it not long enoughShe was between classes I believe and I was in meetingI would love to speak to her in length in regards to this matterI believe that her input would help us strengthen our business. I would also like the opportunity to refund her money, I feel like she deserves itIf you could contact this customer please let her know that I have included in this response my cell number***Once again I am truly sorry that it took me so long to respondThank you *** for your patiencePlease give me the opportunity to once again earn the business that we lostAgain thank you for your time.
Humbly,
*** ***
I apologize for any delay in the response to this complaintWe care dearly for our customers here at the Blue Heron and cant stand the thought of someone experiencing poor serviceI have attempted to reach out to the customer via a friends cell phone. I did speak briefly with
her all be it not long enoughShe was between classes I believe and I was in meetingI would love to speak to her in length in regards to this matterI believe that her input would help us strengthen our business. I would also like the opportunity to refund her money, I feel like she deserves itIf you could contact this customer please let her know that I have included in this response my cell number***Once again I am truly sorry that it took me so long to respondThank you *** for your patiencePlease give me the opportunity to once again earn the business that we lostAgain thank you for your time.
Humbly,
*** ***