Fun-to-Learn Day Care Center

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In their own response, they submitted the artwork which included the wording, "First Deposits Through Nov 9"Not "First Depsits Ever" or "New Accounts Only"This easily translates to 'first deposit during this promotion period' Regards, [redacted]

We have not ignored Ms [redacted] I received a voice mail message from her on Friday April 22ndI was out of the office that day and Monday the 25th, with today (the 26th) being my first day back and receiving this complaintAlso, in Ms [redacted] ’s voice mail on the 22nd she identified herself as a newspaper reporter, which meant I was the only person who would be able to respond to her messageWe are requiring identity verification on our new Internet sales platform to ensure that our players are years or older, and to prevent duplicate accounts in order to ensure the integrity of our programs The verification service pulls from different sources in order to confirm a player’s identity, and there are some players who will not be able to be verified There are a number of factors that determines a player’s status, and unfortunately, we can’t make any changes to the results Two of the most common reasons for not being able to verify a player include a recent move or change to their last nameOur records indicate Ms [redacted] has called our telephone support line several times, and that they have guided her through the reasons she may not be able to verify her identity

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***My voice mail states that I was going to write to my local newspaper about the issueI am not a reporterWhy is it now that the website still does not let people be verified when we are who we areYes customer service told me how and it still rejected me and then I told others and it still rejected themI just want to play in ultimate second chance as everyone else I have spoke withI want to know why we are all being unverifiable when we are part of this state we have valid ssc and Kentucky IDsI just believe there should be a better way of verificationIt just doesn't make sense to meWe don't want to buy any tickets on lineWe would like to use ultimate second chanceI see there is no way around itI believe it is sad that my own states lottery system is doing this to your Kentucky residents I also see it will not be resolved and I will get my tickets in Indiana for now onThanks *** ***Also thanks for taking the time to look at my complaint

We have not ignored Ms. [redacted]. I received a voice mail message from her on Friday April 22nd. I was out of the office that day and Monday the 25th, with today (the 26th) being my first day back and receiving this complaint. Also, in Ms. [redacted]’s voice mail on the 22nd she identified herself as a...

newspaper reporter, which meant I was the only person who would be able to respond to her message. We are requiring identity verification on our new Internet sales platform to ensure that our players are 18 years or older, and to prevent duplicate accounts in order to ensure the integrity of our programs.  The verification service pulls from different sources in order to confirm a player’s identity, and there are some players who will not be able to be verified.  There are a number of factors that determines a player’s status, and unfortunately, we can’t make any changes to the results.  Two of the most common reasons for not being able to verify a player include a recent move or change to their last name. Our records indicate Ms. [redacted] has called our telephone support line several times, and that they have guided her through the reasons she may not be able to verify her identity.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
In their own response, they submitted the artwork which included the wording, "First Deposits Through Nov 9". Not "First Depsits Ever" or "New Accounts Only". This easily translates to 'first deposit during this promotion period'. 
Regards,
[redacted]