Tell us why here The dealership is very sorry for the mistake on website that has been correctedthe Customer spoke to a new employee over the phone who did not catch the mistake where a experienced employee would have told customer about misprint and given the correct priceThe manager on duty explained this to customer when thy arrivedHe also lower the price to try to accommodate them, but they were not happythe dealership works very hard to make sure that pricing is correct on website and make every effort to keep it up to date
I sorry for delay to respond to customer concern,but my records indicate a refund was done on credit card on 11/5/for $I have attached copy of refund receiptAny questions please have customer give me a call at dealership Thank youDean T [redacted] G.M( [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
I looked into matter and found after many attempts we were unable to get credit for customerI followed up to make sure deposit was returned to customerI called customer and left message to make sure she has received it and no call was returned to meI feel this matter is closed and sorry for any problems this may have caused but, credit is something we as a dealer have no control over
Tell us why here The dealership is very sorry for the mistake on website that has been correctedthe Customer spoke to a new employee over the phone who did not catch the mistake where a experienced employee would have told customer about misprint and given the correct priceThe manager on duty explained this to customer when thy arrivedHe also lower the price to try to accommodate them, but they were not happythe dealership works very hard to make sure that pricing is correct on website and make every effort to keep it up to date
I sorry for delay to respond to customer concern,but my records indicate a refund was done on credit card on 11/5/for $I have attached copy of refund receiptAny questions please have customer give me a call at dealership Thank youDean T [redacted] G.M( [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
I looked into matter and found after many attempts we were unable to get credit for customerI followed up to make sure deposit was returned to customerI called customer and left message to make sure she has received it and no call was returned to meI feel this matter is closed and sorry for any problems this may have caused but, credit is something we as a dealer have no control over