Fruitful Vine Custom Charters and Tours

I reserved a tour for people for SatMay 14thI paid in full $Company reserved for the wrong dateThey are refusing refunding in full
On 10/26/I emailed Fruitful Vine Tours through their websiteI filled out a contact sheet on their Contact Us page asking if they had availability for people for Saturday May 14th I asked if they would be able to provide transportation from our rental house as well as the total cost for the private tourI received the following response:
"Hi ***
The easiest way to book is onlineAll payment is due at the time of booking to ensure you get the seats you needThe pick up location should not be a problem but if you would like to send me the address I can confirm it with youI am in the process of putting dates on the calendar right now so if the date is not up yet it will be soonLet me know if you are ready to book before the date is up and I can make sure to have it availableSelect the New Buffalo tour and choos