Frosty King

Initial Business Response /* (1000, 16, 2015/09/16) */
This customer ordered two cones. One small and one regular size. She requested the small cone to be half of the usual size because it's for a kid. We made the small cone of icecream as she requested and the regular as it supposed to be. She...

started complaining that the cone is too small and the prices aren't right. Then I told her ok I will make you another small cone the usual size. She said no that's fine and left.
Thank you
Initial Consumer Rebuttal /* (3000, 18, 2015/09/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
my complaint was that the prices on the order board did not reflect what I was charged, and that the sizes were not what I ordered. if I am going by the board with picture and price, I expect that I will be getting what I ordered off that board. when the price is different, the size of the usual item is different, and it isnt posted that the business made a change , well that is deceptive.
I stand by my complaint. the board has since been changed to reflect what is actually offered, although teh picture still shows the old large size, which was what I ordered and what I did not get, since as I found out at the window, you no longer offer that size, but still charge the large price. Your business still is deceptive as you never provide a detailed receipt. I will still not purchase food from you again.