FrontLine Asset Strategies, LLC

Initial Business Response /* (1000, 5, 2015/06/11) */
Dear Ms. [redacted]:
I have reviewed and investigated your complaint. Frontline Asset Strategies, LLC has ceased your account. You will not receive any communications from our company. Thank you.
Sincerely,
[redacted]
Compliance...

Attorney
Initial Consumer Rebuttal /* (2000, 7, 2015/06/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/11/03) */
Dear Ms. [redacted]:
Frontline Asset Strategies, LLC ("Frontline") has reviewed and investigated your complaint. It is Frontline's policy that our representatives verify personally identifiable information prior to disclosing account...

information. Frontline has sent a documentation concerning this account to the mailing address you provided in your complaint. If you have any further questions, you may contact our office at (XXX) XXX-XXXX. Thank you.
Sincerely,
Lauren [redacted]
Compliance Attorney

Initial Business Response /* (1000, 5, 2015/12/03) */
Dear Ms. [redacted]:
Frontline Asset Strategies, LLC ("Frontline") has reviewed and investigated your complaint. A request has been made to the parking operator to void the ticket. Your account has been ceased and closed with our office. You...

will no longer receive any communications from Frontline. We apologize for any inconvenience.
Sincerely,
Lauren [redacted]
Director of Litigation
Initial Consumer Rebuttal /* (2000, 7, 2015/12/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Dear Mr. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  We have investigated your complaint.  Frontline is unable to consider your account paid in full at this time.  However, we will consider your account settled in full upon...

receipt of the February payment amount and will waive the upcoming October payment. We appreciate the opportunity to respond.  Thank you. Sincerely, Lauren [redacted], Director of Litigation

Initial Business Response /* (1000, 6, 2015/10/28) */
Dear Mr. [redacted]:
I have reviewed and investigated your complaint. Frontline Asset Strategies, LLC has ceased your account. You will not receive any communications from our company. Thank you.
Sincerely,
Lauren [redacted]
Compliance...

Attorney
Initial Consumer Rebuttal /* (3000, 8, 2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company still does not get it.It is not my account!
Final Business Response /* (4000, 10, 2015/11/03) */
Dear Mr. [redacted]:
It is the policy of Frontline Asset Strategies, LLC ("Frontline") that our representatives verify personally identifiable information prior to disclosing account information. However, it is entirely acceptable to refuse verification as you did. Frontline has removed your contact information from our system. You will not receive any further communications from our company. We regret any inconvenience this may have caused you.
Sincerely,
Lauren [redacted]
Compliance Attorney

Dear Mr. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) has sent you fraud packet.  Please complete and return to our office so that we may better address your concerns. As stated in our previous response, Frontline does not furnish data to credit bureaus, so any information pertaining to your account on your credit report was not reported by Frontline.  Thank you. Sincerely, Lauren [redacted]Director of Litigation

Initial Business Response /* (1000, 5, 2015/05/13) */
Dear Mr. [redacted]:
I have reviewed and investigated your complaint. Frontline Asset Strategies, LLC ("Frontline") will honor your cease request. You will not receive any communications from our company. Thank you.
Sincerely,
[redacted]...

[redacted]
Compliance Attorney
Initial Consumer Rebuttal /* (2000, 7, 2015/05/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Dear Ms. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  We sent the letter referred to in our original response. You should receive it by the end of next week.  Thank you for the opportunity to respond. Sincerely, Lauren [redacted] Director of Litigation

Dear Mr[redacted]:
Frontline Asset Strategies,
LLC ("Frontline") is in
receipt of your recent correspondence. I have reviewed and investigated
your complaint. After you spoke with a Frontline representative on
January 10, 2017, your phone number was removed from our system; you will no
longer receive any communications from our officeWe appreciate the
opportunity to respond. Thank you
Sincerely,
Lauren [redacted]
Director of Litigation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. HOWEVER, PLEASE BE ADVISED THAT THEY HAVE ONCE AGAIN CALLED MY DAUGHTER'S CELL AGAIN ABOUT 5:00 PM CST TIME!!!!!  BUT YET LAUREN SAID THIS WOULDN'T HAPPEN AGAIN.  SO DID SHE LIE?  I THINK LAUREN WITH THE LITAGATION DEPT. NEEDS TO BE MADE AWARE THIS IS STILL HAPPENING..........  I DID REPORT THIS ISSUE AGAIN WITH THE DNC AND FTC......