Frontenac Dry Cleaners

Initial Business Response / [redacted] (1000, 10, 2015/09/16) */ I have never seen a set of black sheets come through hereI do all of the cleaning myselfAll we have access to is they unlock a room for us and we work out of thereThe residence have access to get into there & retrieve their clothesThere are multiple cleaners that have access to this room and do businessI would remember black sheets because they are rare & I have never seen these sheetsI will follow up with her with a telephone call Initial Consumer Rebuttal / [redacted] (3000, 17, 2015/09/24) */ There was a mistype in the complaint and the sheets were white white with three pillow casesI have contacted them and never heard backThey claim they work out our condo building, and someone unlocks a room for them to work out while they are thereThat is not entirely true, they do bring out cleaning up to our doorThey have never called me, but I will try and call them also

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe decision of the business to reimburse me by check is acceptable as long as the check clears Sincerely, [redacted]