Frogg's Bounce House

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] injured crying kids in almost every jumper, 10-12 year old.kids rough housing in the toddler jumper unsupervised and over crowded * please read the reviews on yelp about this place.kids bouncing around on the  jumper ( off course they are going to hit each other accidentally.and the other kid did pull my kids hair and thats why my kid did hit him back ) thats what kids do: play,eat,fight, kids were just being kids ) that doesn't not give you the right to tell my 2 year old to leave the place and let the kid in( its because my wife is [redacted] and had her head covered and the other kid is white ???? . plus you were very rude to me and my wife ,I said I will sue your business yes i did, thats the least I can do to when you let grown ups yell and scream at 2 yr old kids in your business . and do nothing abut it .the staff were all around the desk eating and not watching  the kids

Dear Revdex.com,In reference to 10 # [redacted] Customer Complaint.Mr. [redacted] has threatened me with a law suit.I have been advised not to discuss details of this incident.As a note and correction to the file:The other child suffered a severe bite to the face. (Photos taken)A refund was...

offered to [redacted] and refused.Witnesses, video, picture photos and legal waiver are on hand proving hisaccusations are not true. [redacted] was not present nor a witness to the actualincident. [redacted] was unhappy that we had asked -her to leave for the day.There was no black list until foul verbal aggressive threats were made towards meby [redacted]. The police were notified.I will be mailing a refund to the address provided by the Revdex.com.Thank you for bringing this to my attention.Sincerely,[redacted]

Review: my wife and I went to this place with my 2 year old son and as he was playing on jumpers and playing around like kids do he accidentally hit another kid , the employee and the manger of the place started yelling at my 2 year old kid and they asked my wife to leave the place and they called her friend after the fact that they told us to leave so they can put us on the black list so we don't go back there again . my wife is 7 months pregnant and she has been crying and all down because of this and might have to take her to the doctor because of this , the mother of the child my 2 year old hit started screaming at my son and they manger of that place as well.Desired Settlement: they didn't even give us money back , I want them to call and apologies to my wife or I will file a lawsuit

Business

Response:

Dear Revdex.com,In reference to 10 # [redacted] Customer Complaint.Mr. [redacted] has threatened me with a law suit.I have been advised not to discuss details of this incident.As a note and correction to the file:The other child suffered a severe bite to the face. (Photos taken)A refund was offered to [redacted] and refused.Witnesses, video, picture photos and legal waiver are on hand proving hisaccusations are not true. [redacted] was not present nor a witness to the actualincident. [redacted] was unhappy that we had asked -her to leave for the day.There was no black list until foul verbal aggressive threats were made towards meby [redacted]. The police were notified.I will be mailing a refund to the address provided by the Revdex.com.Thank you for bringing this to my attention.Sincerely,[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

[redacted] injured crying kids in almost every jumper, 10-12 year old.kids rough housing in the toddler jumper unsupervised and over crowded * please read the reviews on yelp about this place.