Frogg's Bounce House Reviews (2)
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Frogg's Bounce House Rating
Address: 16121 Brookhurst St, Fountain Valley, California, United States, 92708-1547
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Dear Revdex.com,In reference to # *** Customer Complaint.Mr*** *** has threatened me with a law suit.I have been advised not to discuss details of this incident.As a note and correction to the file:The other child suffered a severe bite to the face(Photos taken)A refund was
offered to *** *** and refused.Witnesses, video, picture photos and legal waiver are on hand proving hisaccusations are not true*** *** was not present nor a witness to the actualincident*** *** was unhappy that we had asked -her to leave for the day.There was no black list until foul verbal aggressive threats were made towards meby *** ***The police were notified.I will be mailing a refund to the address provided by the Revdex.com.Thank you for bringing this to my attention.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** injured crying kids in almost every jumper, 10-year old.kids rough housing in the toddler jumper unsupervised and over crowded * please read the reviews on yelp about this place.kids bouncing around on the jumper ( off course they are going to hit each other accidentally.and the other kid did pull my kids hair and thats why my kid did hit him back ) thats what kids do: play,eat,fight, kids were just being kids ) that doesn't not give you the right to tell my year old to leave the place and let the kid in( its because my wife is *** and had her head covered and the other kid is white ???? plus you were very rude to me and my wife ,I said I will sue your business yes I did, thats the least I can do to when you let grown ups yell and scream at yr old kids in your business and do nothing abut it .the staff were all around the desk eating and not watching the kids