[redacted] completed her tax return with us on 2/1/15. At that time she signed she was aware of fees being charged. The client received her refund via direct deposit on or about 2/10/15. On 2/11/15 the client came in to our Mill Avenue location where her return was rechecked and was offered...
a free amendment if done incorrectly. However, we could not see an issue for the amendment. Based on the information that the client provided, her return was done correct. We also informed her, as we do all customers, that if the IRS sends her a letter concerning her return that she needed to bring it in to us to resolve the issue.
[redacted] completed her tax return with us on 2/1/15. At that time she signed she was aware of fees being charged. The client received her refund via direct deposit on or about 2/10/15. On 2/11/15 the client came in to our Mill Avenue location where her return was rechecked and was offered...
a free amendment if done incorrectly. However, we could not see an issue for the amendment. Based on the information that the client provided, her return was done correct. We also informed her, as we do all customers, that if the IRS sends her a letter concerning her return that she needed to bring it in to us to resolve the issue.