Friendship Hyundai of Johnson City

I bought a Elantra new & it was wrecked in a head on collisionI bought a Elantra from Friendship Hyundai last weekIt had 127K mile so it was "As Is"I drove off the lot with my family & went to dinnerIt did not make it home before throwing a check engine light and the transmission was stuck in 3rd gearWe immediately called the dealership to complain that I don't have the car one hour & it has a major malfunctionI was expecting a fightTo my surprise Friendship Hyundai told me to bring it in the next morningThe checked it & found it needed a solenoid valve assemblyThe took in the car, gave me a loner car, and took car of the problem at NO COST TO ME! This is what I call OUTSTANDING CUSTOMER SERVICE!!! I want to thank the salespersons Alycia FJames M& also Josh H.the Sales Manager for approving the repairThey have earned my trust & my future business as I will be looking at the models when they come out! Thank you all for EVERYTHING!

I bought a 2003 Elantra new & it was wrecked in a head on collision. I bought a 2007 Elantra from Friendship Hyundai last week. It had 127K mile so it was "As Is". I drove off the lot with my family & went to dinner. It did not make it home before throwing a check engine light and the transmission was stuck in 3rd gear. We immediately called the dealership to complain that I don't have the car one hour & it has a major malfunction. I was expecting a fight. To my surprise Friendship Hyundai told me to bring it in the next morning. The checked it & found it needed a solenoid valve assembly. The took in the car, gave me a loner car, and took car of the problem at NO COST TO ME! This is what I call OUTSTANDING CUSTOMER SERVICE!!! I want to thank the salespersons Alycia F. James M. & also Josh H.the Sales Manager for approving the repair. They have earned my trust & my future business as I will be looking at the 2018 models when they come out! Thank you all for EVERYTHING!