From: [redacted] Sent: Monday, June 26, 11:AM To: [email protected] Subject: Complaint [redacted] Here is my response regarding the complaint on Evergreen Nursery, Inc [redacted] [redacted] did purchase yards of screened topsoil that was delivered to his house on 4/20/ [redacted] did contact us and [redacted] Woods did go over and look at the topsoilIt was already all spread out and [redacted] Woods did not see any of the things that [redacted] said that he found [redacted] Woods offered him another yard of topsoil (free) to spread over the topsoil that was already spread but [redacted] refused it We screen our topsoil down using a 1" screen and sometimes small things can pass throughThere is also a possibility that the truck was not inspected before loading the topsoil and there were a few things left in the bed of the truckAgain, we did not see any of the things that [redacted] said he found We tried to correct the issue but [redacted] did not like the offer of another yard of topsoil I do not feel that we should refund his money back since he already spread out all the topsoil and we did not see any of the things he said he found
From: [redacted] Sent: Monday, June 26, 11:AM To: [email protected] Subject: Complaint [redacted] Here is my response regarding the complaint on Evergreen Nursery, Inc [redacted] [redacted] did purchase yards of screened topsoil that was delivered to his house on 4/20/ [redacted] did contact us and [redacted] Woods did go over and look at the topsoilIt was already all spread out and [redacted] Woods did not see any of the things that [redacted] said that he found [redacted] Woods offered him another yard of topsoil (free) to spread over the topsoil that was already spread but [redacted] refused it We screen our topsoil down using a 1" screen and sometimes small things can pass throughThere is also a possibility that the truck was not inspected before loading the topsoil and there were a few things left in the bed of the truckAgain, we did not see any of the things that [redacted] said he found We tried to correct the issue but [redacted] did not like the offer of another yard of topsoil I do not feel that we should refund his money back since he already spread out all the topsoil and we did not see any of the things he said he found