Frey Heating & Plumbing Service

we have resolved the issue with *** *** and would like to consider this matter closed. Thank youRich R***

resolved

we have resolved the issue with *** *** and would like to consider this matter closed. Thank youRich R***

Company installed my new heating unit. Charged me $295 for yearly cleaning ($100+ more that others), and I noticed a leak soon after. Called and spoke to service man who stated he was charging me again for service which I refused. After he arrived he soon produced a bill for $550 for parts and service. Company did not acknowledge parts were under warranty. I refused $550 service.

Called another company and surprise, surprise, a nut connection was loose, and fixed in minutes.

BEWARE!

July 9 2015, toilet was moving on floor- my wife called Frey, found in yellow pages and located close by-- a plumber came same day --quoted $295.00 to "remove toilet from floor and replace wax seal and flange bolts -re secure toilet to flange"--after some time he showed my wife the flange which was rotted and said he had to replace it with a stainless steel flange--another $175--after work completed, he advised would need a new floor, but that should hold it for now. within weeks, noticed toilet moving-not secure- second call - a different person came to check and stood over toilet and stated spongy floor has to be replaced-- subsequent calls to ask for at least half of payment should be refunded because the original worker should have advised a new floor was needed before charging $470. (plus tax)- no response from company after 4 phone calls. Incidentally, a different contractor replaced floor after seal and flange(which was not bolted) for $550.00