freshswagg.com Reviews (3)
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freshswagg.com Rating
Description: SKATEBOARDS & EQUIPMENT, SPORTING GOODS - RETAIL
Address: 924 State Street, Santa Barbara, California, United States, 93101
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Review: Placed an order with Freshswagg.com on 4/2/15.I received confirmation of order email and then a payment confirmation email and as of yet I have not received the product. I have emailed them several times with no response and I cannot find a phone number for their company to call them directly.Desired Settlement: I would prefer a refund but if I can get the socks as they were a gift I would be happy with that also.
Review: On 10/11/13 I ordered a pair of socks from freshswagg.com. My credit card was charged $40.94 for this order. On 10/12/13, I received an e-mail indicating my order was shipped via USPS 2 Day Mail and was given a tracking number. To date, this tracking number indicates nothing was ever shipped, just that information was electronically received. On 10/11, 10/16, and 10/22 I emailed the company regarding the status of this order. I have never received a response. I also sent this company messages through its website regarding the status of this order and never received a response. I advised them on 10/22 that I would be filing complaints against them, and still never received a response. I have searched their website and the internet, and this company provides absolutely no phone number for customer service.Desired Settlement: I would prefer to receive the merchandise ASAP as it is a present, and we wrapped a picture of what I thought I was buying for the recipient. In the alternative, I would like a full refund of all monies charged by this company to my credit card.
Review: Ordered a pair of socks for $40 and I have sent 4 emails to the company to inform them I have NOT recieved my merchandise. I did not use a Paypal account however, freshswagg transfered funds thru Paypal. I recieved a charge on my credit card but NO socks. The website did NOT post a phone number only an email. Very disappointed and most importantly, my son who was to be the recipient of the socks was too!Desired Settlement: We would like to receive the socks.