Fremont Motor Company

Dealership has sent check for the full amount of repair ($635) to customer and cancelled warranty per customers request. If customer would like to reinstate the warranty we would be happy to do so.

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

The part in question is not an EGR Valve but an EGR Cooler. This is a common failure part and [redacted] is aware of the frequency.The customer, per his conversation with the service manager on 2/15/16, acknowledged that failure of this component is prevalent per his sources of knowledge. These parts...

can fail at anytime. The repairs that were completed and approved by the customer, were not related to, nor did they require us to remove or touch the interior or exterior of the EGR Cooler itself. There was no smoke from the vehicle on the road test. This vehicle has over 120,000 miles and the probability of this component failure is very common. All work completed as approved was done correctly and Fremont has no responsibility to replace the failed cooler.