Freeman Clothing Company

Hi [redacted] , okay let work towards something for you on this!Can I have the tracking number for the package you sent back to us for a refund? [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I'm not happy with the quality of this companies products and the way they treat their customersI don't want an exchange but I would like a full refund Regards, [redacted]

Hello There. We have just went ahead and issued that refundWe do not have the return package but seeing as this was quite a long time ago, we have no problem issuing that for herI have attached the photo below

Hi ***, okay let work towards something for you on this!Can I have the tracking number for the package you sent back to us for a refund?***

***,
I’m very sorry to hear about your bad experience with us. Since your experience Freeman Clothing has gotten new management, thus the individual that you worked with has been let go. If you would like to come in, then we would be willing to exchange the old suit with a new suit at
no cost to you. Again, we are greatly sorry to hear about your bad experience and hope that we as a new management can help make your experience a little more pleasant. Thanks ***!

***USPS.com tracking IDDelivered. See photo for both proof of shipmentsThankyou!

Hi [redacted], Thanks for your patience with us! We would love to help solve the problem you are having. we can exchange any items Here  ->  [redacted]We take a lot of pride in taking care of you so, if you don't feel this is satisfactory, let us know.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I'm not happy with the quality of this companies products and the way they treat their customers. I don't want an exchange but I would like a full refund. 
Regards,
[redacted]