Freedom Writers Publishing

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hi there [redacted]!  Sorry you're frustrated!  I think the confusion may stem from what your credit card statement says compared to the website you checked out from.  Very sorry that this is so confusing, we recently switch credit card processors and they had the wrong information for...

customers credit card statements.  It looks like everything has been refunded so you must have spoken to our customer service rep today?

Hello sir!  First of all let me apologize profusely for taking so long to respond to your email!  For some reason the Revdex.com notification of your complaint went into our spam folder.  I was not aware of the issue until we just now received a letter.So, let's address the issues now....

 As you know we ran out of stock in May, for this I really apologize.  The offer went viral on social media and we sold out of about 3 months of stock in about 3 weeks.  I see that your order has been completely refunded, did you receive the refund?  See attached for what we see.  Did you still want the knife belt?If so, what I can do is send you one out of my personal stash.  I keep a couple extra around and I am happy to mail you one.Again, I am so so sorry about all this confusion, but we dedicated to making it right!  Chris